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What is SureView?

Security organizations leveraging the SureViews Operations SaaS suite are able to handle events with agility, reliability, and security, leading to improved security outcomes. This platform provides an integrated dashboard to oversee all alarms and events received by the Security Operations Center (SOC) from a variety of systems, devices, and sources. Essential response tools—including geospatial maps, action plans, nearby camera feeds, and contact directories—are all accessible on a single screen. Alarms are methodically categorized and prioritized, allowing operators to focus on the most urgent incidents first. This streamlining negates the necessity to toggle between different systems, as every event is handled consistently, which significantly enhances productivity and security effectiveness. Furthermore, SureView’s Field Operations tool promotes effective communication between SOC teams and field staff by supplying real-time information regarding the location and status of both personnel and critical assets, thereby boosting overall operational efficiency. With these advanced features, organizations can effectively respond to incidents and maintain an elevated level of situational awareness, ensuring a proactive approach to security management. This comprehensive solution ultimately supports a more resilient and responsive security infrastructure.

What is Alarm Center?

Alarm Center® by Security Information Systems Inc. is an advanced solution for monitoring and integration specifically designed for the security industry, providing extensive central management of alarms and data with adaptable configurations suitable for individuals, peer networks, large enterprises, and global operations. The software serves as a central hub for managing alarm signals and integrates various physical and digital security measures, sensors, and legacy technologies into a unified platform. With the Universal Data Integration System (UDIS), it supports compatibility with over 85 types of receivers, converting data into a standardized XML format that improves monitoring, dispatching, and response capabilities, thereby enhancing operational efficiency and reducing response times. Its scalable architecture allows Alarm Center to accommodate growth and various deployment sizes, while also offering user-friendly and intuitive interfaces across all its modules, making it easy for users to navigate the system. By combining these features, it not only improves security operations but also empowers organizations to respond more rapidly and effectively to incidents, ultimately ensuring a safer environment for all users involved. This comprehensive approach underscores the importance of integrating modern technology into security protocols for enhanced effectiveness.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Arcules
Avigilon
Bosch Essential Video Analytics
Calipsa
Eagle Eye Networks
Genetec Security Center
Hikvision
Honeywell Active Alert
IDenticard
Irisity IRIS+
Microsoft Entra ID
Microsoft Teams
Polarion REQUIREMENTS
Scylla
ShotSpotter
Slack
VCA
Veoci
Zendesk

Integrations Supported

Amazon Web Services (AWS)
Arcules
Avigilon
Bosch Essential Video Analytics
Calipsa
Eagle Eye Networks
Genetec Security Center
Hikvision
Honeywell Active Alert
IDenticard
Irisity IRIS+
Microsoft Entra ID
Microsoft Teams
Polarion REQUIREMENTS
Scylla
ShotSpotter
Slack
VCA
Veoci
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SureView Systems

Date Founded

2001

Company Location

United States

Company Website

sureviewsystems.com

Company Facts

Organization Name

Security Information Systems

Date Founded

1987

Company Location

United States

Company Website

www.securitysoftware.com

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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