Ratings and Reviews 3 Ratings
Ratings and Reviews 94 Ratings
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                Shape SoftwareShape Software's specialized sales and marketing automation platform enables you to oversee all elements of your enterprise from a single interface. This cloud-based solution provides a variety of tools designed to assist in managing and automating your digital marketing efforts, including promotions through text, email, and online advertisements, while also capturing leads from various online channels. Additionally, it helps in nurturing potential clients and managing projects throughout your day. You can enhance customer interactions by offering a secure portal that simplifies your intake workflows, utilize ShapeIQ to systematically evaluate leads, and generate comprehensive custom reports. Begin increasing your revenue by exploring the versatile range of services that Shape offers today, ensuring that you stay ahead in an ever-evolving market.
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                HubSpot CRMHubSpot serves as an AI-driven customer platform that combines all the essential software, integrations, and tools required to unify your marketing, sales, and customer support efforts. By utilizing HubSpot’s connected platform, businesses can accelerate growth by prioritizing the most critical aspect of their operations: customer engagement. The HubSpot CRM goes beyond being merely a tool; it is the core of your business operations. This CRM solution empowers your team to cultivate stronger relationships with customers, fundamentally changing how you communicate with them. It provides a seamlessly integrated environment for sales, marketing, and customer service, enabling deep insights into your customer interactions. Everything is neatly organized within an intuitive dashboard that boosts your team's productivity. As your business evolves, our platform is built to scale, offering adaptable solutions that cater to your changing requirements. Additionally, HubSpot CRM features a robust free version filled with vital functionalities, making it an excellent option for forward-thinking businesses. This innovative CRM is set to redefine customer management; every customer interaction represents a chance for growth and improvement. You can schedule a demo to explore our premium offerings, or you may begin using our extensive range of free tools right away.
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                CREDITONLINECREDITONLINE is a comprehensive software solution designed to streamline the operations of the loan industry. It facilitates seamless connections among various stakeholders within a cutting-edge lending ecosystem. Our offerings have been crafted through extensive collaboration with seasoned software developers and lending professionals boasting over a decade of experience in financial technology. This platform is ideally suited for retailers, alternative lending institutions, and financial organizations alike. With our forward-thinking technology and reliable partnerships, expanding your services and attracting more clients becomes simple, efficient, and affordable. This capability empowers your business to thrive and rejuvenate throughout any phase of its operational journey. CREDITONLINE stands out as the premier option for optimizing activities such as Loan Origination, Leasing, and Refinancing, ensuring that your enterprise remains competitive and agile in a dynamic market. By choosing CREDITONLINE, you're not just investing in software; you're securing a partner for sustainable growth and innovation.
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                BirdeyeBirdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
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                GetResponseGetResponse provides a comprehensive marketing solution tailored for marketers, solopreneurs, creators, coaches, and small business owners, offering intuitive tools for email marketing, automation, and monetizing content. Leveraging over 25 years of industry experience, GetResponse fosters audience development and interaction through effective email campaigns, facilitates smooth course creation and sales processes, and assists individuals in transforming their passions into profitable ventures. This platform is perfect for those looking to establish personal brands, market products and services, and cultivate dedicated customer communities, making it an essential resource in today's competitive landscape.
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                MoxoMoxo’s innovative service orchestration platform transforms intricate B2B interactions by providing smooth and efficient experiences. When business processes are disjointed across various departments, clients, vendors, and partners, inefficiencies and risks can emerge. Moxo addresses this issue by integrating workflows, turning disorganized operations into cohesive and cost-efficient solutions that enhance client satisfaction. The Moxo platform accelerates vital processes like client onboarding, document management, and resolving exceptions. As a result, organizations benefit from faster completion times, reduced compliance risks, and outstanding client experiences. With endorsements from leading firms in industries such as financial services, consulting, legal, healthcare, and real estate—including giants like Citibank and BNP Paribas—Moxo is instrumental in orchestrating essential business relationships. This level of trust highlights the platform's effectiveness in optimizing collaboration across various sectors.
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                Mortgage AutomatorOptimize your lending processes and accelerate your growth with Mortgage Automator, an advanced software solution for loan origination and servicing. Tailored explicitly for private and hard money lending firms in North America, this platform empowers lenders to automate essential tasks, boost productivity, and concentrate on what truly matters—expanding their business. The extensive loan origination suite offered by Mortgage Automator allows lenders to capture leads and loan applications, cultivate a solid sales pipeline, seamlessly manage communications and tasks, and enhance their overall lending workflow. Moreover, the loan servicing functionalities of Automator help lenders to reduce manual errors and conserve valuable time through its robust automation features. By implementing our complete fund structure solution, you can improve the reliability of your lending operations and provide investors with confidence in their investments. With Mortgage Automator, you not only streamline your lending practices but also position yourself for sustained growth in a competitive market. Embrace this innovative platform and take your lending business to new heights.
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                Axe Credit PortalFounded in 2004, a global market-leading software provider focused on credit risk automation for lenders looking to provide an efficient, competitive, and seamless omnichannel financing journey. Axe Finance developed Axe Credit Portal – ACP – a future-proof AI- driven solution to automate the entire credit lifecycle from KYC to servicing including origination, credit scoring, and automatic decision-making. ACP is a multi-segment digital lending solution covering not only Retail, Commercial, Corporate, FIs, and Sovereign segments but also other specific types of lending such as Microfinance, BNPL, Embedded financing, Islamic finance, Green Loans, debt servicers & collectors. Axe Credit Portal – ACP – is a future-proof AI-driven solution to automate the loan process from KYC to servicing including scoring, automatic decisioning, limit management, and collateral management. ACP is a locally hosted or cloud-based solution for lenders looking to provide an efficient, competitive, and seamless omnichannel financing journey for all client segments (Retail, Commercial, Corporate, Sovereign, and FIs.) ACP is a multi-segment digital lending solution covering not only Retail, Commercial, Corporate, FIs, and Sovereign segments but also other specific types of lending such as Microfinance, BNPL, Embedded financing, Islamic finance, Green Loans, debt servicers & collectors. Axe Finance is the trusted partner of leading global banking institutions such as Société Générale, OTP Bank, APS Bank, Arab National Bank, Al Rajhi Bank, Saudi EXIM Bank, QNB, ADCB, FAB, Bank of Bahrain and Kuwait, Bangkok Bank, Vietcombank, VIB, Permata Bank, BRED Bank Cambodia, Fidelity Bank, Polaris Bank, African Development Bank Group. among many others.
- 
                OdooOdoo is a highly customizable and open-source software solution that features a wide array of professionally crafted business applications. With its user-friendly database, Odoo addresses various business requirements, encompassing areas such as CRM, Sales, Projects, Manufacturing, Inventory, and Accounting. This versatile software is suitable for businesses of all sizes and budgets, making it an ideal choice for diverse company needs. The cohesive design of Odoo enhances operational efficiency and helps businesses save valuable time. Each module is designed to work harmoniously, providing a fluid experience as users navigate from one application to another. Automation capabilities allow users to streamline numerous tasks that would typically require manual entry across various systems. Odoo fosters collaboration among team members by consolidating all critical business functions onto a single platform, which ultimately enhances productivity and organization within the company. Furthermore, its adaptability ensures that businesses can continually evolve and tailor the system to their changing requirements.
What is Surefire CRM?
                Surefire CRM, developed by Top of Mind Networks, stands as the leading marketing automation and creative content platform specifically designed for the mortgage sector. This innovative solution empowers mortgage professionals, ranging from solo agents to large corporate lenders, to attract new clients, secure repeat business, and generate referrals. By utilizing user-friendly workflows and award-winning content, these professionals can easily nurture and enhance their emotional connections with clients. 
Available services include:
- Automated SMS and email marketing
- Efficient lead distribution and management 
- Tailored video marketing solutions
- Access to a curated library filled with award-winning content
- Integration capabilities with various LOS/POS and PPE software systems
- Plus a wide array of additional features designed to optimize marketing efforts. 
With such comprehensive tools at their disposal, mortgage professionals can elevate their marketing strategies and achieve greater success in their endeavors.
            
        
            What is Lime Connect?
                Lime Connect stands as the premier software for automating customer messaging and support in Germany. Central to this platform is the Message Center, which serves as a unified inbox for various messaging channels, including website chat, WhatsApp, and Facebook Messenger. Within this hub, users can efficiently manage messages utilizing advanced features like message templates, real-time translations, and the ability to share files.
Additionally, Lime Connect offers a robust website messenger that seamlessly integrates with company websites. This live chat functionality allows customers the flexibility to engage in conversations immediately or pick up where they left off later, mimicking the experience of popular messaging applications.
For more intricate questions or product demonstrations, Lime Connect enables agents to effortlessly transition from a chat to a video call through a single click, facilitating screen sharing and enhancing the interaction. This capability allows businesses to personally assist website visitors throughout their purchasing journey, thereby reinforcing customer loyalty.
Furthermore, Lime Connect's AI Automation Hub allows for the integration of self-learning chatbots powered by GTP-4, along with intelligent FAQ pages and dynamic contact forms, streamlining customer support processes. With its development and hosting based in Germany, Lime Connect ensures that all customer communications adhere to GDPR regulations, providing a trustworthy solution for businesses seeking compliance. This commitment to privacy and security further solidifies Lime Connect's reputation as a leader in customer communication technology.
            
        
            Integrations Supported
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    BigCommerce
            
            
        
        
    
        
        
            
                
    Blend
            
            
        
        
    
        
        
            
                
    BytePro
            
            
        
        
    
        
        
            
                
    Calyx Point
            
            
        
        
    
        
        
            
                
    Capsule
            
            
        
        
    
        
        
            
                
    Dropbox
            
            
        
        
    
        
        
            
                
    Facebook Messenger
            
            
        
        
    
        
        
            
                
    Floify
            
            
        
        
    
        
        
            
                
    Freshdesk
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations Supported
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    BigCommerce
            
            
        
        
    
        
        
            
                
    Blend
            
            
        
        
    
        
        
            
                
    BytePro
            
            
        
        
    
        
        
            
                
    Calyx Point
            
            
        
        
    
        
        
            
                
    Capsule
            
            
        
        
    
        
        
            
                
    Dropbox
            
            
        
        
    
        
        
            
                
    Facebook Messenger
            
            
        
        
    
        
        
            
                
    Floify
            
            
        
        
    
        
        
            
                
    Freshdesk
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $90.00 per month
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Top of Mind Networks
Date Founded
2003
Company Location
United States
Company Website
www.topofmind.com
Company Facts
Organization Name
Lime Connect
Date Founded
2011
Company Location
Germany
Company Website
connect.lime-technologies.com/en/
Categories and Features
CRM
                                        Calendar/Reminder System
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Document Storage
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Internal Chat Integration
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Marketing Automation Integration
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Quotes / Proposals
                                        
                                    
                                    
                                    
                                        Segmentation
                                        
                                    
                                    
                                    
                                        Social Media Integration
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Customer Communications Management
                                        Batch Communications
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Email Distribution
                                        
                                    
                                    
                                    
                                        Interactive Content
                                        
                                    
                                    
                                    
                                        Multi-Channel Communications
                                        
                                    
                                    
                                    
                                        On-Demand Communications
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Print Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        Customer Engagement
                                        Analytics
                                        
                                    
                                    
                                    
                                        Churn Management
                                        
                                    
                                    
                                    
                                        Communication Management
                                        
                                    
                                    
                                    
                                        Community Management
                                        
                                    
                                    
                                    
                                        Content Syndication
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Gamification
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        Customer Experience
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                        Email Marketing
                                        A/B Testing
                                        
                                    
                                    
                                    
                                        Artificial Intelligence
                                        
                                    
                                    
                                    
                                        Auto-Responders
                                        
                                    
                                    
                                    
                                        CAN SPAM Compliance
                                        
                                    
                                    
                                    
                                        Customer Surveys
                                        
                                    
                                    
                                    
                                        Drip Campaigns
                                        
                                    
                                    
                                    
                                        Dynamic Content
                                        
                                    
                                    
                                    
                                        Event Triggered Email
                                        
                                    
                                    
                                    
                                        Image Library
                                        
                                    
                                    
                                    
                                        Landing Pages/Web Forms
                                        
                                    
                                    
                                    
                                        Mailing List Management
                                        
                                    
                                    
                                    
                                        Mobile Optimized Emails
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Subscriber Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        WYSIWYG Email Editor
                                        
                                    
                            
                        Financial CRM
                                        Account Alerts
                                        
                                    
                                    
                                    
                                        Asset Management
                                        
                                    
                                    
                                    
                                        Expense Tracking
                                        
                                    
                                    
                                    
                                        Household Tracking
                                        
                                    
                                    
                                    
                                        Influence Tracking
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Marketing Management
                                        
                                    
                                    
                                    
                                        Relationship Tracking
                                        
                                    
                                    
                                    
                                        Team Assignments
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Lead Nurturing
                                        A/B Testing
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Drip Campaigns
                                        
                                    
                                    
                                    
                                        Lead Capture
                                        
                                    
                                    
                                    
                                        Lead Notifications
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Lead Segmentation
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Pipeline Management
                                        
                                    
                            
                        Loan Origination
                                        Amortization Schedule
                                        
                                    
                                    
                                    
                                        Audit Trail
                                        
                                    
                                    
                                    
                                        Closing Documents
                                        
                                    
                                    
                                    
                                        Compliance Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Digital Signature
                                        
                                    
                                    
                                    
                                        Document Management
                                        
                                    
                                    
                                    
                                        Fee Management
                                        
                                    
                                    
                                    
                                        Loan Processing
                                        
                                    
                                    
                                    
                                        Online Application
                                        
                                    
                            
                        Mortgage and Loans
                                        Amortization Schedule
                                        
                                    
                                    
                                    
                                        Client Database
                                        
                                    
                                    
                                    
                                        Closing Documents
                                        
                                    
                                    
                                    
                                        Commercial Mortgages
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Credit Reporting
                                        
                                    
                                    
                                    
                                        Customer Statements
                                        
                                    
                                    
                                    
                                        Document Management
                                        
                                    
                                    
                                    
                                        Electronic Applications
                                        
                                    
                                    
                                    
                                        Government Loans
                                        
                                    
                                    
                                    
                                        Loan Origination
                                        
                                    
                                    
                                    
                                        Loan Servicing
                                        
                                    
                                    
                                    
                                        Pipeline Management
                                        
                                    
                                    
                                    
                                        Pre-Qualification
                                        
                                    
                                    
                                    
                                        Refinance Management
                                        
                                    
                                    
                                    
                                        Residential Mortgages
                                        
                                    
                            
                        Social Media Management
                                        Automated Publishing
                                        
                                    
                                    
                                    
                                        Brand Tracking
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Customer Engagement
                                        
                                    
                                    
                                    
                                        Multi-Account Management
                                        
                                    
                                    
                                    
                                        Multi-User Collaboration
                                        
                                    
                                    
                                    
                                        Post Scheduling
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Social Media Monitoring
                                        
                                    
                            
                        Social Media Marketing
                                        Analytics
                                        
                                    
                                    
                                    
                                        Automated Publishing
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Conversion Tracking
                                        
                                    
                                    
                                    
                                        Customer Targeting
                                        
                                    
                                    
                                    
                                        Keyword Filtering
                                        
                                    
                                    
                                    
                                        Multi-Account Management
                                        
                                    
                                    
                                    
                                        Post Scheduling
                                        
                                    
                            
                        Categories and Features
Chatbot
                                        Call to Action
                                        
                                    
                                    
                                    
                                        Context and Coherence
                                        
                                    
                                    
                                    
                                        Human Takeover
                                        
                                    
                                    
                                    
                                        Inline Media / Videos
                                        
                                    
                                    
                                    
                                        Machine Learning
                                        
                                    
                                    
                                    
                                        Natural Language Processing
                                        
                                    
                                    
                                    
                                        Payment Integration
                                        
                                    
                                    
                                    
                                        Prediction
                                        
                                    
                                    
                                    
                                        Ready-made Templates
                                        
                                    
                                    
                                    
                                        Reporting / Analytics
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Social Media Integration
                                        
                                    
                            
                        Conversational Marketing
                                        Appointment Scheduling
                                        
                                    
                                    
                                    
                                        Audience Segmentation
                                        
                                    
                                    
                                    
                                        Chatbot
                                        
                                    
                                    
                                    
                                        Email Automation
                                        
                                    
                                    
                                    
                                        Group Messaging
                                        
                                    
                                    
                                    
                                        Human Handover
                                        
                                    
                                    
                                    
                                        Lead Distribution
                                        
                                    
                                    
                                    
                                        Lead Qualification
                                        
                                    
                                    
                                    
                                        Mobile Messaging
                                        
                                    
                                    
                                    
                                        Multi-Channel Communication
                                        
                                    
                                    
                                    
                                        Product Recommendations
                                        
                                    
                                    
                                    
                                        Video Chat
                                        
                                    
                            
                        Customer Communications Management
                                        Batch Communications
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Email Distribution
                                        
                                    
                                    
                                    
                                        Interactive Content
                                        
                                    
                                    
                                    
                                        Multi-Channel Communications
                                        
                                    
                                    
                                    
                                        On-Demand Communications
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Print Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        Customer Engagement
                                        Analytics
                                        
                                    
                                    
                                    
                                        Churn Management
                                        
                                    
                                    
                                    
                                        Communication Management
                                        
                                    
                                    
                                    
                                        Community Management
                                        
                                    
                                    
                                    
                                        Content Syndication
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Gamification
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        Customer Experience
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                        Customer Satisfaction
                                        360 Degree Feedback
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Call Reporting
                                        
                                    
                                    
                                    
                                        Complaint Monitoring
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                            
                        Customer Service
                                        Alerts / Escalation
                                        
                                    
                                    
                                    
                                        Appointment Management
                                        
                                    
                                    
                                    
                                        Call Center Management
                                        
                                    
                                    
                                    
                                        Email Management
                                        
                                    
                                    
                                    
                                        Knowledge Base
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Queue Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Social Media Integration
                                        
                                    
                                    
                                    
                                        Surveys & Feedback
                                        
                                    
                                    
                                    
                                        Virtual Assistant
                                        
                                    
                                    
                                    
                                        Workflow Management
                                        
                                    
                            
                        Help Desk
                                        Alerts / Escalation
                                        
                                    
                                    
                                    
                                        Automated Routing
                                        
                                    
                                    
                                    
                                        Community Forums
                                        
                                    
                                    
                                    
                                        Customizable Branding
                                        
                                    
                                    
                                    
                                        Document Storage
                                        
                                    
                                    
                                    
                                        Email Integration
                                        
                                    
                                    
                                    
                                        IT Asset Management
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Interaction Tracking
                                        
                                    
                                    
                                    
                                        Knowledge Base 
                                        
                                    
                                    
                                    
                                        Known Issue Management
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Multi-Channel Communication
                                        
                                    
                                    
                                    
                                        Multiple Brands / Products
                                        
                                    
                                    
                                    
                                        Network Monitoring
                                        
                                    
                                    
                                    
                                        Real-time Chat
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Service Level Agreement (SLA) Management
                                        
                                    
                                    
                                    
                                        Ticket Management
                                        
                                    
                            
                        Lead Capture
                                        Business Card / Badge Scanning
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Data Extraction
                                        
                                    
                                    
                                    
                                        Lead Distribution
                                        
                                    
                                    
                                    
                                        Lead Notifications
                                        
                                    
                                    
                                    
                                        Lead Nurturing
                                        
                                    
                                    
                                    
                                        Lead Qualification
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Online Forms
                                        
                                    
                            
                        Lead Generation
                                        Contact Discovery
                                        
                                    
                                    
                                    
                                        Contact Import/Export
                                        
                                    
                                    
                                    
                                        Lead Capture
                                        
                                    
                                    
                                    
                                        Lead Database Integration
                                        
                                    
                                    
                                    
                                        Lead Nurturing
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Lead Segmentation
                                        
                                    
                                    
                                    
                                        Pipeline Management
                                        
                                    
                                    
                                    
                                        Prospecting Tools
                                        
                                    
                                    
                                    
                                        Visitor Identification
                                        
                                    
                            
                        Lead Nurturing
                                        A/B Testing
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Drip Campaigns
                                        
                                    
                                    
                                    
                                        Lead Capture
                                        
                                    
                                    
                                    
                                        Lead Notifications
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Lead Segmentation
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Pipeline Management
                                        
                                    
                            
                        Live Chat
                                        Canned Responses
                                        
                                    
                                    
                                    
                                        Customizable Branding
                                        
                                    
                                    
                                    
                                        Geo Targeting
                                        
                                    
                                    
                                    
                                        Offline Form
                                        
                                    
                                    
                                    
                                        Proactive Chat
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Third Party Integration
                                        
                                    
                                    
                                    
                                        Transfers / Routing
                                        
                                    
                                    
                                    
                                        Website Visitor Tracking
                                        
                                    
                            
                         
         
         
         
         
        