Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,635 Ratings
    Company Website
  • Assembled Reviews & Ratings
    233 Ratings
    Company Website
  • Jotform Reviews & Ratings
    7,813 Ratings
    Company Website
  • Forethought Reviews & Ratings
    164 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,094 Ratings
  • Vertex AI Reviews & Ratings
    827 Ratings
    Company Website
  • Atera IT Autopilot Reviews & Ratings
    1,792 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,125 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website

What is Surfn?

Surfn AI is a user-friendly platform that eliminates the need for coding, enabling businesses to develop customized "AI agent pages" or interactive chat interfaces designed to enhance user engagement, capture leads, and improve conversion rates by automating customer interactions and workflows. Users can effortlessly create and adjust AI agents without requiring any technical skills, share these agents via straightforward links, and personalize the look of their AI pages to reflect their brand identity, all while collecting essential insights on user engagement for analysis and optimization purposes. The platform focuses on facilitating real-time interactions tailored to various functions such as marketing, sales, and customer support, and it smoothly integrates with current marketing and CRM systems to optimize data flow within business processes. Furthermore, it provides robust tools that assist in managing and analyzing AI-driven communications, allowing companies to effectively refine and enhance their engagement tactics. By leveraging Surfn AI, organizations can significantly boost their capabilities for customer interactions, ultimately making it simpler to cultivate strong, lasting connections with their target audience. In this way, Surfn AI not only empowers businesses to streamline their operations but also to create a more personalized experience for their customers.

What is Plura?

Plura stands out as an innovative platform that emphasizes artificial intelligence in its omnichannel conversational automation, allowing businesses to design, deploy, and refine intelligent agents that operate seamlessly across various mediums such as voice, SMS/RCS, and web chat for both inbound and outbound customer interactions, all while utilizing context-aware, stateful memory and a resilient infrastructure to guarantee that each engagement is personalized to the user and maintains coherence across different channels. The platform includes a user-friendly no-code drag-and-drop workflow builder, empowering users to visually craft interactive conversation flows, alongside an AI-enhanced predictive dialer that optimizes outreach efficiency and a Unified AI Inbox that consolidates full interaction histories across calls, messages, and chats, bolstered by stringent compliance and security protocols like SOC 2, HIPAA, and ISO certifications, in addition to real-time TCPA/DNC scrubbing and detailed audit trails to support sectors with rigorous regulatory requirements. Moreover, Plura’s intelligent agents significantly enhance operational workflows by automating a wide array of tasks such as lead qualification, appointment scheduling, reminder notifications, support routing, surveys, follow-ups, and alerts, which promotes a smooth and effective customer journey. Consequently, businesses that integrate Plura into their operations are likely to see not only elevated customer interaction but also enhanced operational efficiency, ultimately resulting in greater satisfaction and loyalty among their customers. This comprehensive automation approach positions Plura as a pivotal asset for organizations striving to improve their customer service dynamics and operational workflows.

Media

Media

Integrations Supported

Google Sheets
Airtable
Cal.com
HubSpot CRM
Intercom
Make
Meta AI
Slack
YouTube
Zapier
Zendesk

Integrations Supported

Google Sheets
Airtable
Cal.com
HubSpot CRM
Intercom
Make
Meta AI
Slack
YouTube
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surfn

Date Founded

2025

Company Location

United States

Company Website

surfn.ai/

Company Facts

Organization Name

Plura

Date Founded

2022

Company Location

United States

Company Website

www.plura.ai/

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Popular Alternatives

Popular Alternatives

SpitFire Reviews & Ratings

SpitFire

OPC Marketing