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What is SurgyScribe?

SurgyScribe is a cutting-edge solution designed to improve clinical documentation for healthcare providers in hospitals through the application of AI technology. This tool effectively records both consultations and dictated summaries from physicians, transforming spoken words into written documentation while generating structured notes that adhere to department-specific templates. Furthermore, it can effortlessly integrate appointment schedules and patient demographic information from electronic health records (EHR), suggest appropriate ICD-10 and ICD-11 diagnostic codes, and enable clinicians to append notes to patient charts for review and approval. Key features include precise transcription of conversations, a variety of formatting choices, and the capability to edit notes incrementally by re-recording particular segments. With support for transcription in 89 languages, the resulting notes are produced in clinical English to ensure consistency. SurgyScribe primarily targets outpatient visits, discharge summaries, and referral letters, and it boasts a user-friendly browser extension that works seamlessly with web-based EHR systems. Importantly, patient identifiers from the EHR remain secure and are not sent to third-party AI services, and organizations can set up enterprise-level AI accounts to guarantee that no data is retained. By streamlining the documentation process, SurgyScribe ultimately seeks to improve the overall efficiency of clinical workflows while minimizing administrative burdens. This innovative tool contributes to reducing the time healthcare providers spend on paperwork, allowing them to focus more on patient care.

What is SurgyCRM?

SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$30
Annual subscription pricing is per hospital.
Free Trial Offered?

Pricing Information

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Surgy Innovation Labs Private Limited

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-scribe

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-crm

Categories and Features

Healthcare AI

Not specified

Categories and Features

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