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What is SurgyScribe?

SurgyScribe is a cutting-edge solution designed to improve clinical documentation for healthcare providers in hospitals through the application of AI technology. This tool effectively records both consultations and dictated summaries from physicians, transforming spoken words into written documentation while generating structured notes that adhere to department-specific templates. Furthermore, it can effortlessly integrate appointment schedules and patient demographic information from electronic health records (EHR), suggest appropriate ICD-10 and ICD-11 diagnostic codes, and enable clinicians to append notes to patient charts for review and approval. Key features include precise transcription of conversations, a variety of formatting choices, and the capability to edit notes incrementally by re-recording particular segments. With support for transcription in 89 languages, the resulting notes are produced in clinical English to ensure consistency. SurgyScribe primarily targets outpatient visits, discharge summaries, and referral letters, and it boasts a user-friendly browser extension that works seamlessly with web-based EHR systems. Importantly, patient identifiers from the EHR remain secure and are not sent to third-party AI services, and organizations can set up enterprise-level AI accounts to guarantee that no data is retained. By streamlining the documentation process, SurgyScribe ultimately seeks to improve the overall efficiency of clinical workflows while minimizing administrative burdens. This innovative tool contributes to reducing the time healthcare providers spend on paperwork, allowing them to focus more on patient care.

What is SurgyFrontdesk?

SurgyFrontdesk is an innovative voice assistant powered by AI, specifically crafted for hospitals to manage both incoming and outgoing patient calls through the existing PBX system. It proficiently handles various responsibilities, including responding to common inquiries, scheduling, confirming, rescheduling, or canceling appointments, collecting patient registration details, and setting up reminders and follow-up notifications. After a patient’s appointment, it also has the capability to send prescriptions, bills, and reports via WhatsApp or SMS. This system enhances the functionality of the current call center by routing calls that need human attention to the right personnel without completely replacing the human element. Furthermore, it seamlessly integrates with SurgyCRM, allowing for follow-up actions that can trigger AI calls or WhatsApp communications, while also keeping accurate records of outcomes in patient files. SurgyFrontdesk serves as an excellent solution for healthcare providers aiming to optimize routine patient interactions and appointment management, thus allowing staff to dedicate their time to more intricate discussions that require human understanding. By automating these processes, it plays a significant role in boosting operational efficiency and enhancing communication within healthcare settings. Ultimately, the combination of technology and human expertise results in a more effective patient care experience.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$30
Annual subscription pricing is per hospital.
Free Trial Offered?

Pricing Information

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Surgy Innovation Labs Private Limited

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-scribe

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-frontdesk

Categories and Features

Healthcare AI

Not specified

Categories and Features

AI Receptionists

Not specified

Healthcare AI

Not specified

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