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Ratings and Reviews 0 Ratings
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Utilize the advanced Survey2Connect platform to explore your business challenges, analyze potential solutions, and develop creative strategies. Gain a deeper understanding of how your brand is viewed by both internal teams and external audiences, while sifting through extensive data to assess customer sentiment and execute actionable strategies for lasting growth. Continuously improve your market offerings and ensure that every interaction with customers is meaningful. Learn how customers discover your business, the factors influencing their decisions, their favored communication methods, and how to create an outstanding customer experience that encourages positive feelings. Leverage S2C’s versatile digital tools to efficiently manage both field and remote research activities. Minimize manual errors and delays through the digital collection, analysis, and reporting of data. Harness AI-powered analytics to reveal data patterns and gain insights that would be difficult to achieve through traditional methods, ultimately equipping your business to succeed in a competitive environment. By adopting these cutting-edge tools and methodologies, you will significantly enhance your brand’s positioning in the constantly changing marketplace. Additionally, staying attuned to evolving customer needs will foster greater loyalty and drive sustainable business success.
What is Movate?
Movate delivers comprehensive customer clustering solutions that offer profound insights into consumer sentiments, purchasing behaviors, and levels of customer satisfaction, all aimed at enhancing business performance. Additionally, their services encompass Churn Analytics and Customer Experience (CX) enhancements, such as CSAT and NPS metrics, as well as fostering Operational Excellence and improving productivity. Through an AI-driven platform, brands gain an in-depth understanding of customer lifecycles by analyzing and filtering data from a wide range of sources to present actionable insights. This analysis proves invaluable for examining customer churn and purchasing trends, as well as improving customer experience and satisfaction. These insights are now accessible to brands and organizations, empowering them to implement changes across various business areas. Such valuable information is relevant to every aspect of business operations. The platform leverages diverse data sets, including customer satisfaction metrics, support logs, and purchasing patterns based on recency, frequency, and monetary values, ensuring a thorough understanding of customer dynamics. Ultimately, this enables businesses to make informed decisions that drive growth and improve overall customer engagement.
Integrations Supported
SOAtest
API Availability
Has API
API Availability
Has API
Pricing Information
$25 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Survey2Connect
Date Founded
2017
Company Location
India
Company Website
survey2connect.com
Company Facts
Organization Name
Movate
Date Founded
1996
Company Location
United States
Company Website
www.movate.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis