Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveyLegend Reviews & Ratings
    1,880 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    867 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,032 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    61 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,469 Ratings
    Company Website
  • GWI Reviews & Ratings
    193 Ratings
    Company Website
  • Mentornity Reviews & Ratings
    99 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    935 Ratings
    Company Website

What is Survey360?

In the fiercely competitive landscape of global business today, the quest to attract new clientele while enhancing loyalty among current customers poses significant challenges. Contact centers are key players in achieving remarkable outcomes in this arena. But how can one effectively assess this situation? Pointel Survey360 streamlines the survey process, enabling the creation and execution of surveys to gather invaluable customer feedback and experience insights. This tool provides precise, comprehensive data regarding customer expectations and the performance of contact centers. The swift analysis of this information is instrumental in both retaining existing customers and acquiring new ones. Additionally, Pointel Survey360 has received the prestigious Gold Award for Most Innovative Technology at the 17th Contact Center World Awards, highlighting its excellence amidst a competitive field of over 2000 participants from 80 countries in the contact center sector. This recognition underscores the significant impact Survey360 can have on improving customer engagement and satisfaction.

What is Fluicity?

Fluicity acts as a dynamic platform designed to enhance community involvement, enabling local authorities to make decisions that are more inclusive and representative of a variety of perspectives. Having earned numerous accolades in innovation contests, such as the MIT award for innovators under 35 and recognition at the TEDxParis social innovation competition, Fluicity has positioned itself as the leading participation platform throughout Europe. This participatory platform functions under a Software as a Service (SaaS) model, providing a comprehensive suite of features that include secure cloud hosting, ongoing maintenance, as well as both technical and operational support, in addition to updates that facilitate corrections and scalability for optimal functionality. By consistently promoting active citizen engagement, Fluicity is poised to redefine the landscape of civic participation in communities everywhere, fostering a culture of collaboration and transparency. As it continues to expand its influence, the platform sets a standard for how local governments can leverage technology to enhance democratic processes.

Media

Media

No images available

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$500
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pointel

Date Founded

1999

Company Location

United States

Company Website

www.pointel.com

Company Facts

Organization Name

Fluicity

Date Founded

2015

Company Location

France

Company Website

get.flui.city/

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Popular Alternatives

Pointel DCCM Reviews & Ratings

Pointel DCCM

Pointel

Popular Alternatives

Untap Reviews & Ratings

Untap

Untap Technologies
SurveyMethods Reviews & Ratings

SurveyMethods

Survey Methods
Social Point Reviews & Ratings

Social Point

Open Point
My-Survey Reviews & Ratings

My-Survey

HR Tools
Covert Track Reviews & Ratings

Covert Track

CovertTrack Group