QuestionPro
4.7 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 11 Ratings
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What is SurveyFactory?
You can make use of an array of question formats including multiple choice, open-ended inquiries, matrix or Likert scales, as well as inputs for dates and times, file uploads, constant sum questions, list rankings, and images, combined with HTML content, among other options. Create surveys specific to your field, adjust existing templates, or invent completely new ones. Utilize survey logic to guide respondents through tailored questions, implementing skip patterns or loops, and establish custom completion behaviors for a personalized experience. Develop surveys in various languages with UTF-8 support, enabling extensive language customization including number formatting. Distribute links to your survey through websites or email, add HTML popups on your site, or effortlessly embed the survey using an invisible frame. Generate invitations directly from an address book for effective email outreach to your participants. Take advantage of data from your address book or a custom dataset to pre-fill answers and improve the user experience. Enforce a range of restrictions for each survey, which might involve specific time frames, time limits, password protection, email verification, image captchas, and navigation controls for respondents, ensuring the survey process is secure and orderly. Furthermore, you can integrate analytics tools to extract insights from the responses, which can significantly enhance your understanding of the gathered data. This proactive approach to survey design not only maximizes engagement but also streamlines the collection and analysis of information.
What is QuestionPro?
QuestionPro stands out as a frontrunner in the online survey software market, enjoying approval from more than 96% of reviewers across the internet. This platform empowers users to design, distribute, and evaluate online surveys, forms, quizzes, and polls with ease. Its additional features provide opportunities for enhanced customization of the survey experience, alongside facilitating advanced analytical capabilities. Whenever assistance is needed, QuestionPro offers exceptional support through its industry-leading 24/7 LiveChat service, accessible to all users.
The platform boasts four distinct product editions: Essentials (a free version for unlimited use), Advanced (tailored for individual users), Team (optimized for collaborative efforts), and Research (which includes all premium functionalities). Moreover, there are additional QuestionPro offerings designed for customer experience (CX), workforce management, and various other applications.
With hundreds of ready-to-use surveys and over 38 question types at your disposal, crafting the ideal questionnaire becomes a straightforward task. Once your survey is ready, you can share it through various channels, including email, integrated pop-ups, SMS, and social media platforms.
With a vast user base of more than 10 million individuals spanning 100 countries, QuestionPro has been the preferred survey solution for Fortune 100 companies, educational institutions, small enterprises, and independent researchers for more than 17 years, showcasing its reliability and effectiveness in the field. Additionally, its commitment to innovation ensures that users always have access to the latest tools and features to meet their surveying needs.
Integrations Supported
Adobe Marketo Engage
Alterna CX
Caspio
Dimension Labs
Dropbox
Facebook
Google Docs
Google Sheets
HubSpot CRM
HubSpot Marketing Hub
API Availability
API Availability
Has API
Pricing Information
$10 per month
Pricing Information
$99/month for 1 year
Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research.
Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.
Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.
Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.
Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.
Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.
Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.
Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.
Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.
Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
SurveyFactory
Company Website
www.surveyfactory.com
Company Facts
Organization Name
QuestionPro
Date Founded
2005
Company Location
United States
Company Website
www.questionpro.com
Categories and Features
Survey
Custom Survey URLs
Email Marketing
Question Branching
Question Library
Categories and Features
Customer Experience
Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Employee Engagement
Feedback Management
Performance Management
Pulse Surveys
Market Research
Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management
Panel Management
Not specified
SMS Survey
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video