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What is SurveyFactory?

You can make use of an array of question formats including multiple choice, open-ended inquiries, matrix or Likert scales, as well as inputs for dates and times, file uploads, constant sum questions, list rankings, and images, combined with HTML content, among other options. Create surveys specific to your field, adjust existing templates, or invent completely new ones. Utilize survey logic to guide respondents through tailored questions, implementing skip patterns or loops, and establish custom completion behaviors for a personalized experience. Develop surveys in various languages with UTF-8 support, enabling extensive language customization including number formatting. Distribute links to your survey through websites or email, add HTML popups on your site, or effortlessly embed the survey using an invisible frame. Generate invitations directly from an address book for effective email outreach to your participants. Take advantage of data from your address book or a custom dataset to pre-fill answers and improve the user experience. Enforce a range of restrictions for each survey, which might involve specific time frames, time limits, password protection, email verification, image captchas, and navigation controls for respondents, ensuring the survey process is secure and orderly. Furthermore, you can integrate analytics tools to extract insights from the responses, which can significantly enhance your understanding of the gathered data. This proactive approach to survey design not only maximizes engagement but also streamlines the collection and analysis of information.

What is Suggestar?

Suggestar offers a seamless mobile feedback platform designed to boost response rates while providing valuable insights. Whether you're overseeing a single establishment or a network of franchises, Suggestar adapts to meet your specific needs. Contact us to discover how we can support your business requirements effectively. Our team is ready to guide you through the features we provide. You can personalize the sequence of your survey questions or randomize them in real-time, ensuring a fast and intuitive experience that promotes high participation without relying on incentives. Participants can respond with “No, Maybe, or Sure,” followed by an open-ended prompt that encourages them to share their thoughts in detail. For businesses with multiple locations, it's possible to create unique survey links that allow for efficient analysis and comparison of performance across different sites, ensuring you receive tailored insights based on each venue's feedback. This method not only boosts engagement but also enables you to fine-tune your strategies informed by direct customer feedback, ultimately enhancing your overall service quality and customer satisfaction. Engaging with Suggestar means you’re prioritizing the voices of your customers, paving the way for continuous improvement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyFactory

Company Website

www.surveyfactory.com

Company Facts

Organization Name

Suggestar

Date Founded

2012

Company Location

Canada

Company Website

www.suggestar.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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