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What is SurveyMonkey?

A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.

What is Glow?

Glow emerges as a premier online research platform aimed at enhancing quick and well-informed decision-making processes. It offers unmatched access to a comprehensive network of over 100 million consumers and 6 million businesses across the globe, alongside a team of experts available to assist whenever necessary. This unique combination allows users to fine-tune their market research strategies and confidently implement their findings. By validating concepts before bringing them to market, businesses can effectively measure consumer interest and identify the perfect product-market fit, thereby conserving precious time and resources while boosting confidence in their investment decisions. Additionally, Glow facilitates real-time monitoring of brand health through a user-friendly interface that supports swift deployment, ensuring reliable insights into the success of branding initiatives. By continually acquiring up-to-date information about competitors, key industry players, and emerging market trends, users can uncover opportunities that position them for success in their respective fields. Ultimately, leveraging the capabilities of Glow equips businesses with the insights necessary to make strategic decisions that drive growth and innovation. This comprehensive approach empowers organizations to navigate the complexities of the market landscape with assurance and precision.

Media

Media

Integrations Supported

Wufoo
Act!
Advantage CSP
Applaud
Aritic PinPoint
Domo
Enterpret
Formstack Documents
HappyFox
KonnectzIT
Mazaal AI
Peakforms
Purplepass Ticketing
Revamp CRM
Rivery
Slemma
Torii
Watershed
Zuper
sensedata

Integrations Supported

Wufoo
Act!
Advantage CSP
Applaud
Aritic PinPoint
Domo
Enterpret
Formstack Documents
HappyFox
KonnectzIT
Mazaal AI
Peakforms
Purplepass Ticketing
Revamp CRM
Rivery
Slemma
Torii
Watershed
Zuper
sensedata

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.surveymonkey.com

Company Facts

Organization Name

Glow

Date Founded

2013

Company Location

Australia

Company Website

www.glowfeed.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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