SurveyMonkey Reviews & Ratings

SurveyMonkey

4.5 out of 5 stars
Google Forms Reviews & Ratings

Google Forms

4.9 out of 5 stars

Ratings and Reviews 30 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 8 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is SurveyMonkey?

A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.

What is Google Forms?

Google Forms is a versatile cloud-based form and survey platform designed to help businesses, educators, nonprofits, and organizations efficiently collect information, gather feedback, and analyze responses in real time. As part of the Google Workspace ecosystem, the platform enables users to create forms, surveys, quizzes, registrations, assessments, and questionnaires through an intuitive drag-and-drop interface that requires little to no technical experience. Google Forms supports a wide variety of question formats including multiple choice, checkboxes, dropdown menus, short answers, scales, and file uploads, giving users flexibility in designing forms for different use cases. Customization features allow organizations to personalize forms with branded colors, images, themes, and templates while maintaining a professional appearance across devices. Conditional logic and custom question flows help improve user experiences by showing respondents only the most relevant questions based on their previous answers, increasing completion rates and response quality. Google Forms also includes quiz functionality that enables educators and trainers to create automated assessments, grade responses, and provide instant feedback to participants. Responses are collected and updated in real time, allowing users to monitor incoming data through visual summaries, charts, and built-in analytics dashboards for faster decision-making. Organizations can export raw response data directly into Google Sheets for advanced reporting, collaboration, and deeper analysis using spreadsheet tools and third-party integrations. The platform supports secure cloud-based infrastructure with encryption in transit and at rest, advanced malware protections, privacy controls, and compliance-focused security measures designed to protect sensitive information.

Media

Media

Integrations Supported

CRM Pro
Callers.ai
Formstack
Formstack Documents
Gmail
HubSpot CRM
Integrately
Integry
Mailchimp
Motileo
Revamp CRM
Runrun.it
SalonProPOS
Scoro
Stackreaction
Touchtown
TrueMail
VENMATE
appyReward
sensedata

Integrations Supported

CRM Pro
Callers.ai
Formstack
Formstack Documents
Gmail
HubSpot CRM
Integrately
Integry
Mailchimp
Motileo
Revamp CRM
Runrun.it
SalonProPOS
Scoro
Stackreaction
Touchtown
TrueMail
VENMATE
appyReward
sensedata

API Availability

API Availability

Pricing Information

$25 per user per month

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.surveymonkey.com

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

workspace.google.com/products/forms/

Categories and Features

Customer Feedback

Not specified

Employee Survey

Not specified

Forms Automation

Not specified

Market Research

Data Management
Email / Online
Paper-Based
Statistical Analysis
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Email Marketing

Categories and Features

Data Collection

Not specified

Event Registration

Not specified

Forms Automation

Text Editing

Online Form Builders

Not specified

Online Quiz Makers

Not specified

Survey

Mobile Survey
Question Branching

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