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What is SurveyXact?

Many organizations rely on SurveyXact for ongoing data collection, and for these groups, taking advantage of SurveyXact's API for automated data acquisition can prove to be extremely advantageous. As the top platform in Scandinavia for crafting questionnaire-driven surveys, SurveyXact provides a solution that is intuitive, secure, versatile, and adept at revealing meaningful insights. If you need help, our experienced team, which has over thirty years of expertise with various questionnaires in both public and private sectors, is readily available to assist you. Our dedicated professionals are knowledgeable about the intricacies of SurveyXact and are enthusiastic about guiding you through its features. You can contact us during weekdays, ensuring you have timely access to the support you require. Furthermore, obtaining a SurveyXact license grants you entry to our extensive training programs, simplifying the process of launching your own surveys. This leading survey tool is utilized by a wide range of governmental and private organizations, irrespective of their size or industry, reflecting its broad practical use and effectiveness. Take advantage of this opportunity to elevate your data collection initiatives with SurveyXact today, and experience firsthand the benefits of streamlined survey management.

What is Delighted?

Delighted offers a comprehensive solution for enhancing customer experience, catering to both rapidly growing firms and well-established corporations like Allbirds, Instacart, Invision, Opentable, and Affirm, by enabling them to boost customer loyalty through effective feedback mechanisms. Feedback from customers can be seamlessly integrated into your business strategy in a matter of minutes rather than taking weeks. You can effortlessly tailor NPS, CSAT, and CES survey templates using Delighted. Surveys can be dispatched directly to customers through various channels, including email, SMS, in-app notifications, or via a link. Additionally, the platform allows for quick integrations, enabling you to set up surveys and incorporate real-time feedback into your existing systems like Slack, Salesforce, Shopify, Stripe, Hubspot, and many others. Utilize AI-driven survey text analysis along with pre-made reports to identify trends that require urgent attention. Furthermore, you can receive immediate notifications and customizable email digests by department, ensuring that crucial feedback reaches the appropriate team members who can implement necessary changes. This streamlined approach not only enhances customer engagement but also empowers businesses to act swiftly on valuable insights.

Media

Media

Integrations Supported

Apache OpenOffice

Integrations Supported

5X
CorralData
Easyflow
Front
Integrately
Intercom
Ketch
Lyftrondata
Neyox
Raklet
Salesforce Agentforce Commerce
Shift
Startdeliver
Truto
Viable
Workbooks Web Insights
Zendesk
Zulip

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ramboll Management Consulting

Company Location

Denmark

Company Website

www.surveyxact.com

Company Facts

Organization Name

Qualtrics

Date Founded

2002

Company Location

United States

Company Website

delighted.com

Categories and Features

Customer Satisfaction

Analytics
Call Reporting

Dashboard

Not specified

NPS

Not specified

Survey

Not specified

Categories and Features

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

SMS Survey

Analytics / Reporting
Customizable Templates
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Analytics

Not specified

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