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What is SurveyXact?

Many organizations rely on SurveyXact for ongoing data collection, and for these groups, taking advantage of SurveyXact's API for automated data acquisition can prove to be extremely advantageous. As the top platform in Scandinavia for crafting questionnaire-driven surveys, SurveyXact provides a solution that is intuitive, secure, versatile, and adept at revealing meaningful insights. If you need help, our experienced team, which has over thirty years of expertise with various questionnaires in both public and private sectors, is readily available to assist you. Our dedicated professionals are knowledgeable about the intricacies of SurveyXact and are enthusiastic about guiding you through its features. You can contact us during weekdays, ensuring you have timely access to the support you require. Furthermore, obtaining a SurveyXact license grants you entry to our extensive training programs, simplifying the process of launching your own surveys. This leading survey tool is utilized by a wide range of governmental and private organizations, irrespective of their size or industry, reflecting its broad practical use and effectiveness. Take advantage of this opportunity to elevate your data collection initiatives with SurveyXact today, and experience firsthand the benefits of streamlined survey management.

What is IndeCX?

Engaging with your customers throughout their entire journey is crucial for creating a memorable experience. IndeCX leverages the NPS® (Net Promoter Score) framework to enable real-time assessment, implementation, and tracking of customer feedback. With operations in more than 30 countries, our platform is uniquely distinguished as the only tool accredited with ISO certifications for quality, market research, and information security, ensuring that your data is safeguarded and kept confidential. Our solution provides a tailored approach, ranging from survey design and questionnaire creation to the generation of detailed reports that align with your specific needs and business goals. By incorporating cutting-edge artificial intelligence, IndeCX excels in tasks like categorization, sentiment analysis, and root cause evaluation, offering accurate and actionable insights. Our dedication to high standards is further validated by our ISO 9001 (quality), ISO 20252 (market research), and ISO 27001 (information security) certifications. With a robust client base of over 300 in Brazil and Latin America, we consistently work to improve customer experiences and fuel business growth. Ultimately, our collaboration can help deepen your connections with customers, enhancing both their loyalty and your brand’s standing in the market.

Media

Media

Integrations Supported

Apache OpenOffice
IBM SPSS Statistics
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
SAS Customer Intelligence

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ramboll Management Consulting

Company Location

Denmark

Company Website

www.surveyxact.com

Company Facts

Organization Name

IndeCX

Company Location

Brazil

Company Website

indecx.com.br/

Categories and Features

Customer Satisfaction

Analytics
Call Reporting

Dashboard

Not specified

NPS

Not specified

Survey

Not specified

Categories and Features

Business Intelligence

Not specified

NPS

Not specified

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