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What is SusTern AI-Commerce?

SusTern AI-Commerce represents a groundbreaking platform that utilizes AI technology to assist independent retailers and small businesses across Canada. In contrast to conventional solutions that can cost over $700 per month for separate tools, SusTern provides 16 interconnected AI-driven dashboards that cover areas like inventory management, marketing, SEO, shipping, fraud detection, and customer relationship management, all under one affordable umbrella. This platform is designed for merchants who wish to enhance their operations with AI, automating essential tasks such as creating product listings, optimizing storefront SEO, forecasting demand, engaging customers, and improving search visibility through its Agentic Commerce and Universal Commerce Protocol (UCP) layer, which guarantees easy discoverability on major search engines like Google and Bing, as well as through voice assistants. For those using Clover POS, syncing products, inventory, and orders is seamless, with plans that boast zero transaction fees and a comprehensive suite of AI commerce solutions, eliminating unexpected costs and the complexities associated with app marketplaces. Additionally, SusTern benefits from its partnership with Google for Startups and is based in Kitchener, Ontario, with the goal of revolutionizing the retail sector for small businesses nationwide. The platform not only represents the next generation of commerce but also ensures that cutting-edge technology is both accessible and affordable for retailers of all sizes, empowering them to compete effectively in a rapidly evolving marketplace. Ultimately, SusTern is set to redefine how independent merchants operate and thrive in a digital world.

What is Aigency?

Aigency functions as a pioneering agentic commerce platform that establishes a parallel version of your store on your personal domain (ai-yourbrand-com), aiming to connect with customers who are guided by AI assistants like ChatGPT, Gemini, Claude, and Perplexity. Rather than merely landing on a static webpage, the incoming visitors are engaged in an interactive dialogue that addresses specific questions related to products, pricing, and sizing, which shoppers and AI systems commonly encounter, ensuring that the shopping experience remains on your site and complies with your established protocols. Operating efficiently in the background, our system consists of agents that meticulously crawl, organize, render, monitor, and facilitate transactions alongside your current store; this eliminates the need for re-platforming or migration, allowing for implementation within just a few days. Furthermore, a comprehensive control and policy engine regulates the functions of these agents, laying down explicit guidelines about their recommendations, what they should steer clear of in responses, and how they guide customers through the purchasing process. Each question addressed by the agent produces valuable demand data that is not accessible to ChatGPT, yielding insights into consumer behavior and preferences. To kick off the process, prospective clients can utilize a free scan at aigency.ai, which identifies where ChatGPT is already directing traffic to their store and reveals what those visitors encounter upon arrival. This initial assessment can prove to be an invaluable resource for businesses seeking to enhance their interactions with AI-driven customers. Additionally, it provides a foundation for strategizing improvements and tailoring the shopping journey to better meet the needs of consumers.

Media

Media

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Integrations Supported

EasyPost
Google Cloud AI Infrastructure
Google Cloud Platform
SignalWire
Stripe
Stripe Billing
Stripe Connect

Integrations Supported

API Availability

API Availability

Pricing Information

$70/month
Plans are billed annually with options tailored by business model:
• Retailer: $70/mo (Launch) to $700/mo (Enterprise)
• Wholesaler: $175/mo (Launch) to $1,750/mo (Enterprise)
• Manufacturer: $350/mo (Launch) to $3,500/mo (Enterprise)

A 30-day trial is available for $25. Includes AI agents, catalog management, inventory sync, and procurement tools. Replaces up to 5 standalone software tools (PIM, procurement, inventory, SEO, storefront) for up to 95% in monthly software savings.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SusTern Inc.

Date Founded

2023

Company Location

Kitchener, Ontario, Canada

Company Website

www.sustern.ca

Company Facts

Organization Name

Aigency

Date Founded

2025

Company Location

United States

Company Website

www.aigency.ai

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

Categories and Features

Agentic Commerce

Not specified

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