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What is SusTern AI-Commerce?

SusTern AI-Commerce represents a groundbreaking platform that utilizes AI technology to assist independent retailers and small businesses across Canada. In contrast to conventional solutions that can cost over $700 per month for separate tools, SusTern provides 16 interconnected AI-driven dashboards that cover areas like inventory management, marketing, SEO, shipping, fraud detection, and customer relationship management, all under one affordable umbrella. This platform is designed for merchants who wish to enhance their operations with AI, automating essential tasks such as creating product listings, optimizing storefront SEO, forecasting demand, engaging customers, and improving search visibility through its Agentic Commerce and Universal Commerce Protocol (UCP) layer, which guarantees easy discoverability on major search engines like Google and Bing, as well as through voice assistants. For those using Clover POS, syncing products, inventory, and orders is seamless, with plans that boast zero transaction fees and a comprehensive suite of AI commerce solutions, eliminating unexpected costs and the complexities associated with app marketplaces. Additionally, SusTern benefits from its partnership with Google for Startups and is based in Kitchener, Ontario, with the goal of revolutionizing the retail sector for small businesses nationwide. The platform not only represents the next generation of commerce but also ensures that cutting-edge technology is both accessible and affordable for retailers of all sizes, empowering them to compete effectively in a rapidly evolving marketplace. Ultimately, SusTern is set to redefine how independent merchants operate and thrive in a digital world.

What is Envive?

Envive AI acts as a revolutionary revenue generator, transforming conventional online retail platforms into dynamic and intelligent commerce spaces by leveraging a collaborative network of dedicated AI agents. These agents collaborate seamlessly to support shoppers, personalize search interactions, and improve product discovery in real-time, all while maintaining brand integrity, ensuring safety, and complying with industry standards. The Sales Agent is instrumental in aiding customers to accurately identify their needs through natural language understanding and continuous learning from actual shopper behavior, thereby reducing confusion and lowering the chances of cart abandonment. Simultaneously, the Search Agent effectively manages complex queries, such as “durable under $100,” removing the ambiguity of keyword searches to swiftly present relevant product options. Furthermore, Envive's capabilities in data enrichment continuously enhance, categorize, and update product catalogs, allowing agents to deliver precise recommendations and improve visibility in both search and generative areas, ultimately boosting shopper confidence and raising conversion rates. This comprehensive strategy guarantees a fluid shopping experience that evolves alongside changing consumer preferences, ensuring that businesses remain competitive and responsive to market demands.

Media

Media

Integrations Supported

EasyPost
Google Cloud AI Infrastructure
Google Cloud Platform
SignalWire
Stripe
Stripe Billing
Stripe Connect

Integrations Supported

API Availability

API Availability

Pricing Information

$70/month
Plans are billed annually with options tailored by business model:
• Retailer: $70/mo (Launch) to $700/mo (Enterprise)
• Wholesaler: $175/mo (Launch) to $1,750/mo (Enterprise)
• Manufacturer: $350/mo (Launch) to $3,500/mo (Enterprise)

A 30-day trial is available for $25. Includes AI agents, catalog management, inventory sync, and procurement tools. Replaces up to 5 standalone software tools (PIM, procurement, inventory, SEO, storefront) for up to 95% in monthly software savings.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SusTern Inc.

Date Founded

2023

Company Location

Kitchener, Ontario, Canada

Company Website

www.sustern.ca

Company Facts

Organization Name

Envive

Date Founded

2023

Company Location

United States

Company Website

www.envive.ai/

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

Categories and Features

Agentic Commerce

Not specified

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