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What is Susea?

Susea is a specialized software tailored for ocean freight forwarders, NVOCCs, and customs brokers, emphasizing two primary functions: swiftly generating quotes and effectively managing competitive RFQs when the situation calls for it. When it comes to quoting, Susea handles incoming requests via WhatsApp and email, formulates a priced quote based on your predetermined tariffs and margin guidelines, and delivers it to your team for prompt approval, ensuring that no communication goes out without human verification first. If a quote isn't addressed, Susea automatically generates a follow-up message to ensure nothing falls through the cracks. Moreover, as a quote approaches its expiration date, Susea takes the initiative to draft a re-quote, eliminating the need for customers to reach out proactively. On the procurement side, Susea enables reverse-auction RFQs among your agent network, providing various options including sealed, rank-only, best-price, or fully open bidding, allowing you to select the most suitable method for each tender. Instead of depending on phone calls, agents who do not submit a bid receive timely and context-sensitive reminders, which further streamlines the bidding process. As a result, Susea not only boosts operational efficiency but also enhances communication throughout the workflow, leading to improved collaboration and outcomes.

What is Navegate Emerald?

Navegate Emeraldâ„¢ presents a comprehensive suite of advanced cloud-based solutions designed to revolutionize your global supply chain, covering everything from freight booking to delivery while keeping your business at the cutting edge of digital transformation. With the Emerald Forwardâ„¢ tool, you can easily acquire online quotes and arrange air, ocean, or land freight forwarding services no matter where your shipments originate. Moreover, Emerald Orderchainâ„¢ improves your operational efficiency by connecting various shipments, suppliers, and carriers to designated purchase orders, offering exceptional visibility at the SKU level for each order processed. In addition, Emerald Tradekeyâ„¢ strengthens commercial relationships with international suppliers by incorporating features such as digital SLA reporting, compliance oversight, and collaborative pick-and-pack capabilities, which enhance communication and streamline operations. This holistic strategy not only boosts operational efficiency but also equips your business to respond rapidly to shifts in the market landscape. As a result, you can maintain a competitive edge while adapting to an ever-evolving industry.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$19/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alphabits Solutions

Date Founded

2021

Company Location

India

Company Website

www.alphabitssolutions.com

Company Facts

Organization Name

Navegate

Date Founded

1969

Company Location

United States

Company Website

www.navegate.com/emerald/

Categories and Features

Freight

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Categories and Features

Freight

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

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