Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ThriveSparrow Reviews & Ratings
    4.4 out of 5 stars 43 Ratings
    Company Website for ThriveSparrow
  • Intermedia Unite Reviews & Ratings
    4.3 out of 5 stars 1,634 Ratings
    Company Website for Intermedia Unite
  • Haystack Reviews & Ratings
    4.6 out of 5 stars 292 Ratings
    Company Website for Haystack
  • Acadia Reviews & Ratings
    5.0 out of 5 stars 3 Ratings
    Company Website for Acadia
  • D&B Risk Analytics Reviews & Ratings
    4.4 out of 5 stars 81 Ratings
    Company Website for D&B Risk Analytics
  • Cloverleaf Reviews & Ratings
    4.8 out of 5 stars 189 Ratings
    Company Website for Cloverleaf
  • WorkTango Reviews & Ratings
    4.7 out of 5 stars 1,554 Ratings
    Company Website for WorkTango
  • New Relic Reviews & Ratings
    4.5 out of 5 stars 2,941 Ratings
    Company Website for New Relic
  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,065 Ratings
    Company Website for NinjaOne
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend

What is Sutherland Perform?

Sutherland Perform assesses customer interactions by examining multiple factors to ensure that staff adhere to defined customer engagement protocols. This oversight helps in uncovering new avenues that enable employees to significantly improve the overall customer experience. By harnessing data from various sources such as customer feedback, emails, chats, and social media platforms, Perform produces actionable insights that can be applied at different levels, including individual agents, teams, managers, and across the entire organization. These insights support tailored coaching for employees, helping them refine their customer support techniques and adjust their strategies to elevate future customer experiences. Our advanced tools, state-of-the-art technology, and committed workforce equip your business to thrive in an environment that increasingly depends on remote interactions. Additionally, our specialized teams are dedicated to delivering high-performance outcomes through flexible and resilient services that can be efficiently executed from any location worldwide, ensuring that your organization remains competitive and responsive in a dynamic market. As businesses face new challenges, our solutions are designed to adapt, ensuring sustained growth and customer satisfaction in these evolving times.

What is Dataroid?

An all-encompassing digital analytics and customer engagement platform tailored for large enterprises empowers you to enhance every customer interaction and elevate experiences through detailed data insights. Achieve a profound comprehension of each customer touchpoint while swiftly implementing measures to optimize results. Start improving the customer experience right from day one by seamlessly collecting behavioral data across various channels without requiring custom development. Every individual customer interaction is stored within a unified customer profile, allowing for thorough analysis of their paths and journeys through user-friendly visual dashboards. Investigate the motivations behind customer behaviors with readily available analytics reports and Dataroid’s vast data lake. Keep track of engagement metrics in real-time to fine-tune your communication strategies effectively. Utilize Dataroid to uncover deeper insights into customer behavior, enhance the digital product experience, and significantly increase customer retention rates. By leveraging this platform, businesses can fundamentally revolutionize their engagement and analytics strategies, leading to a more informed approach to customer relationships. This transformation enables organizations to stay ahead in a competitive landscape by adapting to evolving customer needs swiftly.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-perform

Company Facts

Organization Name

Dataroid

Company Location

Turkey

Company Website

www.dataroid.com

Categories and Features

Categories and Features

Customer Engagement

Churn Management

Digital Analytics

Not specified

Mobile App Analytics

A/B Testing
Cohort Analysis
Push Notifications

Mobile Marketing

Contextual Targeting
Push Notifications

Product Analytics

Customer Journey Analytics

Push Notifications

A/B Testing
Campaign Segmentation
Contextual Targeting
Mobile Notifications

Web Analytics

Campaign Management
Conversion Tracking

Popular Alternatives

Popular Alternatives

Mixpanel Reviews & Ratings

Mixpanel

5.0 out of 5 stars
Touchpoint Dashboard Reviews & Ratings

Touchpoint Dashboard

Strativity Group
Amplitude Reviews & Ratings

Amplitude

4.0 out of 5 stars