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What is Swaggy?

Swaggy offers an all-encompassing solution for taxi dispatch and ride-hailing, specifically aimed at helping taxi companies, private-hire fleets, and ride-hailing services efficiently manage their bookings and operational tasks. The platform comes equipped with a variety of features, including branded mobile applications for passengers and drivers, a user-friendly dispatcher interface, options for both automated and manual driver assignments, real-time tracking of trips and vehicles, as well as web and partner booking capabilities. Passengers enjoy the convenience of scheduling rides in advance or booking them instantly while being able to monitor their journeys in real-time. At the same time, drivers can use the driver application to accept job requests and manage their ongoing trips. For services operating on a metered basis, a GPS taxi meter accurately calculates fares according to set tariffs and can even record fares offline during specific periods, syncing the data once internet access is established again. Moreover, the platform supports a multitude of fleet and service configurations, encompassing payment processing, trip record maintenance, driver balance oversight, receipt generation, management of outstation trips, and fare bidding possibilities. Each business has the opportunity to personalize modules, integrations, and market-specific settings to align with their distinct requirements, which ensures a customized experience that boosts operational efficiency. Additionally, Swaggy’s adaptable nature enables it to respond effectively to shifting market trends and technological innovations, solidifying its position as an indispensable resource for transportation enterprises. This versatility not only benefits the businesses but also enhances the overall user experience for both drivers and passengers alike.

What is Flywheel?

Flywheel is leading the way in the implementation of the Usage Based Insurance (UBI) model specifically designed for the taxi industry. This groundbreaking strategy enables taxis to pay based on their mileage, with rates that vary according to their usage, and it is expected to become a common industry standard. Through Flywheel's meticulous tracking of every mile driven on the platform, we have forged partnerships with insurance companies to provide cost-effective insurance options for our fleet associates. The Flywheel app allows users to seamlessly request a taxi ride from almost any location, guaranteeing that a qualified and experienced driver will arrive to safely take you to your destination. After entering any cab, simply use the app to hit a button that triggers automatic payment through your linked credit card. By becoming part of the Flywheel network, you unlock a wider selection of rides and delivery services. With the most dependable and certified real-time softmeter available on your mobile device, you can be assured of knowing the precise fare at all times. This not only improves the overall riding experience but also fosters greater customer trust in the pricing model. In addition, the emphasis on transparency and convenience further enhances user satisfaction and loyalty to the Flywheel service.

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Integrations Supported

Integrations Supported

Amazon Marketing Cloud
Flip
Meta Ads
Roundel

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Swaggy Infolabs

Date Founded

2020

Company Location

India

Company Website

swaggyinfolabs.com

Company Facts

Organization Name

Flywheel Software

Date Founded

2009

Company Website

www.flywheel.com/business

Categories and Features

Taxi Dispatch

Not specified

Categories and Features

Rideshare

Not specified

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