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What is SwiftChat?

A web chat application that enhances customer support while providing essential insights about website visitors is now available. This exceptional live chat tool allows businesses to engage in real-time discussions with their online audience. Equipped with vital features like instant messaging and prompt support, it ultimately boosts sales and fosters growth. To begin, all you need to do is register, add a code to your website's HTML header, and you can start customizing and using the service at no cost. With extensive visitor analytics, tracking their browsing tendencies and identifying user locations becomes effortless, allowing you to discover promising leads with ease. The intuitive dashboard facilitates effective team management and connects you with your audience through real-time data. E Chat App differentiates itself with unique features that are often absent in other chat solutions, such as offline message capabilities, which permit visitors to leave messages you can respond to later, even when you are unavailable. Furthermore, you can customize the chat interface by adjusting colors, text styles, and overall design to harmonize with your website’s branding, ensuring a seamless user experience. This customizable approach not only enhances the tool's functionality but also strengthens brand consistency, making it an indispensable asset for any online business looking to improve customer interactions and engagement. By leveraging these features, businesses can create lasting relationships with their customers, ultimately leading to increased loyalty and higher conversion rates.

What is SalesForceSpeed?

SalesForceSpeed is a cutting-edge sales platform designed to assist businesses in effectively leveraging their website traffic from the outset. By employing sophisticated algorithms combined with extensive web analytics, it offers a detailed analysis of visitor behaviors and interactions in real-time. The platform provides immediate insights into both organic and paid traffic sources, in addition to precise lead tracking capabilities. It evaluates website visitors, observes their browsing activities, and supports instant communication, enabling sales teams to engage in meaningful conversations via chat, video calls, phone interactions, and customized marketing strategies. By actively monitoring both registered and unregistered visitors, SalesForceSpeed allows businesses to quickly reach out to potential customers who exhibit the highest likelihood of conversion. This innovative approach shifts the emphasis from simply boosting traffic to significantly improving customer conversion rates, fostering substantial interactions with every visitor. In the end, this strategy ensures that each visit to the website is fully optimized to uncover valuable sales opportunities, ultimately driving business growth.

Media

Media

Integrations Supported

1stContact.ai
Onsite
RadiantOne

Integrations Supported

1stContact.ai
Onsite
RadiantOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SwiftChat

Company Location

United States

Company Website

www.swiftchat.io

Company Facts

Organization Name

Sirma

Date Founded

1992

Company Location

Bulgaria

Company Website

sirma.com/products/customer-intelligence-suite/real-time-sales-software.html

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

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