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What is SwiftGuard?

SwiftGuard functions as an AI receptionist tailored for plumbing and heating businesses. When a plumber is engaged in work, such as fixing a sink or attending to a job site, SwiftGuard efficiently handles incoming calls by identifying itself as an AI assistant. It gathers important details like the caller’s name, address, and the nature of their issue, then organizes appointments in a connected Google Calendar based on current availability. Companies can choose whether SwiftGuard manages all calls or only those that go unanswered, and a simple access code allows for call forwarding, ensuring the business retains its original contact number. Furthermore, callers can easily reschedule or cancel their appointments, leave messages, and all interactions are tracked in a centralized dashboard, which includes recordings, transcriptions, and caller information. Any calls that SwiftGuard cannot address are flagged for follow-up. This AI tool supports multiple languages, including English, Dutch, German, French, Italian, and Spanish, and can effortlessly switch between languages as needed during conversations. For added security, all calls and their transcripts are encrypted and automatically deleted after a period of 90 days. There are three simple monthly subscription options available, each providing a set number of call minutes without additional per-minute fees, making it a cost-effective choice for businesses. Overall, SwiftGuard not only improves customer service but also allows plumbing and heating professionals to focus more on their core responsibilities, ultimately leading to increased productivity and satisfaction.

What is Penelope?

Penelope is a sophisticated AI receptionist engineered to manage calls effortlessly, ensuring that each interaction is properly qualified and that valuable appointments are organized around the clock. Tailorable to reflect the unique tone, greetings, call flows, and qualification standards of each business, Penelope guarantees that every caller receives a consistent experience that resonates with the company’s brand. It answers calls promptly on the first ring and asks only essential questions, efficiently scheduling meetings or collecting detailed messages as needed. With the ability to access real-time calendar availability, confirm appointments, and avoid double-booking or the loss of crucial instructions, it simplifies the scheduling process significantly. In scenarios requiring human assistance, Penelope can seamlessly transfer the caller to the appropriate team member; if no one is available, it captures a detailed message, sends it immediately, and informs the caller when they can expect a response. Additionally, the system is constructed with safeguards to keep conversations within predetermined boundaries, ensuring that the AI does not deviate from approved topics, make speculations, or disclose unauthorized information. This careful design not only boosts operational efficiency but also cultivates a professional rapport between the business and its clientele, ultimately enhancing customer satisfaction and loyalty. As a result, Penelope stands out as a vital tool for modern businesses looking to optimize their communication and appointment scheduling processes.

Media

Media

Integrations Supported

Google Calendar

Integrations Supported

API Availability

API Availability

Pricing Information

€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial Offered?

Pricing Information

$64.71 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SwiftGuard

Date Founded

2026

Company Location

Netherlands

Company Website

swiftguard.ai

Company Facts

Organization Name

Penelope

Company Location

United States

Company Website

callpenelope.ai/

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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