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What is Swiftly?

Elevate the rider experience by incorporating superior real-time passenger information combined with innovative predictive algorithms. Enhance both punctuality and schedule adherence by enabling real-time adjustments for your operators while also offering historical data insights for your operations team. Leverage intuitive data visualizations to strategically plan and evaluate service modifications based on a vast database of billions of historical records. Your customer service representatives will be well-equipped to swiftly respond to any inquiries from riders about the transportation system, regardless of the time or question's nature. Identify which specific routes, trips, stops, and segments play a crucial role in impacting overall punctuality. Investigate actual vehicle speeds, travel times, and stop dwell durations to pinpoint immediate opportunities for improving schedule efficiency. Use clear graphs to differentiate between operational and scheduling challenges, providing insights into run-times and operator performance metrics that can enhance decision-making processes. In this way, a data-centric strategy will enable your team to fine-tune service delivery and boost rider satisfaction significantly. With continuous improvement efforts, the quality of the transportation service can progressively elevate the overall user experience.

What is Ride Express?

Ride Express provides a comprehensive solution for overseeing all aspects of Community Transportation, encompassing everything from reservation management to report generation and vehicle maintenance. Designed specifically for small to medium-sized transportation providers offering services like vans, buses, or volunteer drivers, Ride Express significantly boosts operational efficiency. By visiting this platform, users can learn how it simplifies various tasks for both operators and their transportation customers. Key features include calendar-assisted date picking, one-click address selection, automatic formatting for return trips, creation of standing ride orders, and even the option to set up pending rides when pick-up information is uncertain, alongside Will Call notifications for riders in case of cancellations. Engage with the Tour to explore the essential features of Ride Express, all while enjoying its intuitive screen layouts that cater perfectly to busy dispatchers. Moreover, the platform offers the capability to assign multiple payment sources, including third-party options tailored to specific ride types, making fare and payment card management straightforward, with automated calculations for total ride costs and remaining balances, ensuring a smooth operational flow. Ultimately, this all-encompassing platform is designed to enhance and simplify your transportation management experience, making it an ideal choice for those in the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3495.00/one-time
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Swiftly

Date Founded

2014

Company Location

United States

Company Website

www.goswift.ly/

Company Facts

Organization Name

Stillwater Express Solutions

Date Founded

1999

Company Location

United States

Company Website

www.stillwaterexpress.com/rideexpress.html

Categories and Features

Fleet Management

Dispatch Management
Routing

Public Transportation

Dispatch Management
Fixed Route Management
Multiple Route Support
Routing

Categories and Features

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

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