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What is Swiftly?

Elevate your loyalty program by harnessing in-depth customer insights and innovative personalization techniques that create advantages for all parties involved. Are you excited to uncover the potential benefits that come from utilizing the sophisticated digital tools employed by top retailers? Our advanced technology solutions help level the playing field, enhancing your ability to forge meaningful connections with customers while simultaneously increasing your revenue. Whether customers are shopping in-store, choosing curbside pickup, or opting for home delivery, empower them to make purchases that align with their preferences and convenience at any moment. Our data-driven approaches and machine-learning capabilities offer invaluable insights into individual customer behaviors, equipping you with the knowledge necessary to develop personalized relationships that foster enduring loyalty and value. By leveraging first-party data and comprehensive analytics, we can pinpoint customized content that resonates with each customer, allowing you to engage them effectively throughout their shopping journey. Additionally, boost customer loyalty and enhance engagement through the provision of tailored recommendations, exclusive promotions, and alluring incentives that encourage repeat visits. This strategy ensures that your loyalty program not only rewards customers but also cultivates a vibrant community centered around your brand, ultimately resulting in a more robust and loyal customer base. As a result, both your business and your customers reap the rewards of a well-structured, data-informed loyalty strategy.

What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

Media

Media

Integrations Supported

Airship
Bitly
Braze
Campaign Monitor
Cordial
Emarsys
Facebook
HubSpot CRM
HubSpot Customer Platform
Instagram
Klaviyo
Lightspeed Retail
Oracle Commerce
Ping Identity
Tall Bob
Vero
Vision6
dotdigital Engagement Cloud
me&u

Integrations Supported

Airship
Bitly
Braze
Campaign Monitor
Cordial
Emarsys
Facebook
HubSpot CRM
HubSpot Customer Platform
Instagram
Klaviyo
Lightspeed Retail
Oracle Commerce
Ping Identity
Tall Bob
Vero
Vision6
dotdigital Engagement Cloud
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Swiftly

Company Location

United States

Company Website

www.swiftly.com/retail-tools

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Categories and Features

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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