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What is Swiftly?

Elevate your loyalty program by harnessing in-depth customer insights and innovative personalization techniques that create advantages for all parties involved. Are you excited to uncover the potential benefits that come from utilizing the sophisticated digital tools employed by top retailers? Our advanced technology solutions help level the playing field, enhancing your ability to forge meaningful connections with customers while simultaneously increasing your revenue. Whether customers are shopping in-store, choosing curbside pickup, or opting for home delivery, empower them to make purchases that align with their preferences and convenience at any moment. Our data-driven approaches and machine-learning capabilities offer invaluable insights into individual customer behaviors, equipping you with the knowledge necessary to develop personalized relationships that foster enduring loyalty and value. By leveraging first-party data and comprehensive analytics, we can pinpoint customized content that resonates with each customer, allowing you to engage them effectively throughout their shopping journey. Additionally, boost customer loyalty and enhance engagement through the provision of tailored recommendations, exclusive promotions, and alluring incentives that encourage repeat visits. This strategy ensures that your loyalty program not only rewards customers but also cultivates a vibrant community centered around your brand, ultimately resulting in a more robust and loyal customer base. As a result, both your business and your customers reap the rewards of a well-structured, data-informed loyalty strategy.

What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

Media

Media

Integrations Supported

Airship
Aloha Cloud by NCR Voyix

Integrations Supported

Attentive
Bitly
Braze
Cordial
Criteo
Domo
Emarsys
Facebook
HubSpot Customer Platform
InMoment
Iterable
LiveRamp
Mailchimp
ReSci
Vero
Vision6

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Swiftly

Company Location

United States

Company Website

www.swiftly.com/retail-tools

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Categories and Features

Retail Analytics

Not specified

Retail Intelligence

Not specified

Categories and Features

Audience Intelligence

Not specified

Clienteling

Not specified

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Identity Resolution

Not specified

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

Not specified

Predictive Analytics

Not specified

Retail Analytics

Not specified

Retail Intelligence

Not specified

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