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What is Swordfish?

In 2004, we introduced Swordfish, an advanced software system tailored for the debt collection industry, with the goal of improving efficiency and profitability in the recovery sector at an affordable price. By combining the insights of legal experts and debt collection professionals with technological expertise, we developed a user-friendly application that has emerged as a favored choice among industry stakeholders. Our dedication to harnessing technology to solve our clients' problems motivates us to consistently upgrade Swordfish, integrating higher levels of automation and adaptability into the system. Recognized globally as a leading solution, Swordfish is celebrated for its advanced features, smooth integrations, compliance with legal requirements, and scalability, making it the top choice for debt collection agencies across South Africa and extending to countries such as Lesotho, Namibia, Kenya, and Botswana. As we look to the future, our goal is to continuously refine our services to align with the shifting demands of our clients in the dynamic world of debt recovery, ensuring that Swordfish remains at the forefront of industry innovations. We strive to remain responsive to the needs of our users, fostering long-term partnerships built on trust and effectiveness.

What is Debtflow?

Debtflow streamlines every aspect of the debt collection procedure, allowing you to concentrate on your core business functions while it automates the remaining tasks. We prioritize simplicity, perpetually striving to develop the most intuitive methods for accomplishing all necessary actions throughout the debt collection process. Understanding that many users may not possess advanced technological skills, we are dedicated to ensuring they can fulfill their responsibilities quickly and effortlessly. Debtflow manages account handling, whether through data imports or manual transfers, and facilitates communication via phone calls, SMS, and letters. The platform continuously tracks the status of each account, logging all interactions to keep you updated on their condition, enabling you to make well-informed decisions whenever needed. Moreover, we provide an extensive selection of pre-built reports, allowing you to efficiently oversee both your business operations and the accounts in your care, ultimately boosting your operational efficiency. With these resources at your fingertips, navigating the complexities of debt collection becomes significantly simpler and more secure, empowering you to achieve greater success in your endeavors. This comprehensive support system ensures that you are never left in the dark regarding your accounts, fostering a proactive approach to debt management.

Media

Media

Integrations Supported

Rectxt
Seagate CORTX
SourceWhale
TE Recruit

Integrations Supported

API Availability

API Availability

Pricing Information

$35 per month

Pricing Information

$55 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Swordfish Software

Date Founded

2004

Company Location

South Africa

Company Website

www.swordfish.co.za/

Company Facts

Organization Name

Debtflow

Date Founded

2005

Company Location

South Africa

Company Website

www.debtflow.co.za

Categories and Features

Debt Collection

Agency Management
Automated Notices
Client Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
In-House Collections
Payment Plans
Transaction Management

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