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What is SyAM?

SyAM optimizes IT operations by centralizing the oversight of your technological assets. Our cutting-edge software simplifies the management of all your IT resources through Unified Device Management and a cohesive Help Desk, enabling access from any desktop or mobile browser. By implementing SyAM's Intelligent Power Management, you can reduce operational costs and realize a return on investment within months while still ensuring user productivity remains high. Additionally, our solution reduces the burden on Help Desk teams by allowing end-users to submit issues via a customizable self-service portal or through email-to-ticket options for specific user groups. This method not only boosts overall efficiency but also nurtures a more proactive approach to IT management, ultimately leading to a more satisfied user base. It’s a transformative shift that empowers both IT departments and their users to work more effectively together.

What is Addigy?

Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.

Media

Media

Integrations Supported

Integrations Supported

Autotask PSA
BrightGauge
CloudRadial
ConnectWise PSA
Console
Freshdesk
Google
Hudu
IT Glue
JupiterOne
Lucidum
Malwarebytes
Microsoft Entra ID
MyGlue
Network Glue
Okta
Setyl
Splashtop Remote Support
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$5 to $6 per device
Contact us for a custom quote.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
iPhone
iPad
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SyAM Software

Date Founded

2003

Company Location

United States

Company Website

syamsoftware.com

Company Facts

Organization Name

Addigy

Date Founded

2014

Company Location

United States

Company Website

addigy.com

Categories and Features

Energy Management

Not specified

IT Asset Management

Not specified

K-12

Not specified

Ticketing

Not specified

Categories and Features

Endpoint Management

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management

IT Management

Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Software Inventory
User Activity Monitoring

Mobile Device Management (MDM)

Automatic Device Recognition
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Wireless Network Support

MSP

Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

Not specified

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