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What is Symbl?

Symbl is an API platform aimed at enabling developers and companies to effortlessly integrate conversational intelligence into a variety of communication channels. Our comprehensive set of APIs utilizes advanced machine learning algorithms that can analyze any form of conversation data to derive meaningful insights contextually, encompassing several domains and platforms including voice, email, chat, and social media, all without the need for initial training data, wake words, or specialized classifiers. By democratizing access to conversational technology, Symbl facilitates large-scale collaboration, empowering organizations to implement our targeted workplace productivity API, which assists brands in optimizing crucial workflows for knowledge workers while enhancing customer interactions. Whether you are a seasoned developer or a novice looking to harness employee collaboration within your business, our API provides customizable options designed to address your unique use cases, ensuring it effectively satisfies your requirements. In addition, Symbl is dedicated to transforming the dynamics of team communication and collaboration by offering cutting-edge tools that enable businesses to thrive in a rapidly evolving landscape. Ultimately, our goal is to support organizations in unlocking their full potential through improved interaction and engagement strategies.

What is ERNIE Bot?

Baidu has introduced ERNIE Bot, an AI-powered conversational assistant designed to facilitate seamless and natural user interactions. Utilizing the ERNIE (Enhanced Representation through Knowledge Integration) framework, ERNIE Bot excels at understanding complex questions and offering human-like replies across a wide range of topics. Its capabilities include text analysis, image creation, and multimodal communication, which render it useful in various sectors such as customer support, virtual assistance, and business process automation. With its advanced contextual understanding, ERNIE Bot serves as an efficient solution for organizations aiming to enhance their digital communication and optimize their workflows. Additionally, the bot’s adaptability makes it an invaluable asset for boosting user engagement and improving overall operational effectiveness. This innovative technology signifies a major leap forward in the realm of AI-driven customer interactions.

Media

Media

No images available

Integrations Supported

AWS Marketplace
Clienk
Confluence
ERNIE 3.0 Titan
ERNIE 4.5
ERNIE X1
Gmail
Google Calendar
Google Docs
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Outlook
Salesforce
Slack
Trello
Twilio Flex
Unremot

Integrations Supported

AWS Marketplace
Clienk
Confluence
ERNIE 3.0 Titan
ERNIE 4.5
ERNIE X1
Gmail
Google Calendar
Google Docs
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Outlook
Salesforce
Slack
Trello
Twilio Flex
Unremot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symbl.ai

Date Founded

2018

Company Location

United States

Company Website

symbl.ai

Company Facts

Organization Name

Baidu

Date Founded

2000

Company Location

China

Company Website

yiyan.baidu.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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