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Ratings and Reviews 0 Ratings
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What is Symphia NowForce?
Symphia NowForce enhances real-time communication and boosts situational awareness, resulting in more efficient strategies for incident management and response. By leveraging advanced smart devices alongside reliable wireless and mobile networks, organizations can quickly adjust to developing situations as they occur. This adaptable and scalable platform fosters information sharing, centralized communication, and coordinated actions among diverse teams, regardless of geographical boundaries. It effectively links personnel and units, allowing for immediate access to insights and alerts, ensuring that responses are efficient no matter where they are required. The platform employs smart technology and networking capabilities to facilitate instant interaction through video, voice, and text, promoting a seamless information flow. It ensures a constant 24/7 connection between operations leadership, security operation centers, security teams, and local emergency responders, thereby creating a unified front during crises. Furthermore, a comprehensive overview of emergency dispatch not only enhances situational awareness but also accelerates response times, which is critical for resolving incidents effectively. Ultimately, Symphia NowForce not only strengthens communication but also revolutionizes the way organizations handle emergencies, making them more prepared and responsive to any situation that may arise. This innovative approach can significantly reduce the impact of crises on communities.
What is Globitel E-911?
The Globitel Emergency Call Center Application (E-911) functions as a robust CTI solution, enabling call-takers to effectively handle their telecommunication systems via an easy-to-navigate graphical interface developed according to industry norms. This user-friendly interface integrates the phone system with mapping tools, location services, and other vital resources, ensuring that essential information and tasks are instantly accessible for call-takers. In addition, the application features a range of reports that help emergency call center supervisors improve operational efficiency. Managers can create and schedule personalized reports for automated delivery to upper management, providing them with valuable insights. Moreover, the application includes a web-based dashboard tailored for call center floor managers, presenting real-time data on call volume, agent readiness, and seat usage, along with live performance metrics. By adopting this comprehensive approach, the application not only simplifies operations but also enhances decision-making processes among emergency response teams, ultimately contributing to more effective crisis management. This multifaceted tool is crucial for ensuring that emergency services operate at their highest potential.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Intellicene
Date Founded
2002
Company Location
United States
Company Website
intellicene.com/symphia-nowforce/
Company Facts
Organization Name
Globitel
Date Founded
1996
Company Location
Jordan
Company Website
www.globitel.com
Categories and Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
Fire Department
Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Categories and Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management