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What is Symphony?

The Symphony Plant Productivity and Traceability Suite seamlessly integrates a variety of data collection components, akin to a meticulously coordinated orchestra. Prioritizing centralized product management, production monitoring, and comprehensive control over the manufacturing floor, Symphony’s powerful manufacturing execution system guarantees operational efficiency. Its dependable warehouse management system delivers a thorough overview of sales orders, purchasing, cost management, order fulfillment, and inventory control. Purposefully designed to connect the front office with the production area, Symphony provides an enterprise-grade solution suitable for both manufacturing and warehouse management environments. This innovative design promotes the smooth exchange of data between the production floor and office settings, enhancing simplicity and efficiency. Whether you represent a small processor looking for a complete end-to-end traceability solution or a larger entity aiming to automate your operations, Symphony is well-equipped to meet all your requirements. Moreover, a video case study highlights Symphony's performance in a substantial pork processing facility, demonstrating its real-world effectiveness and ability to enhance productivity in diverse applications. By showcasing such practical implementations, potential users can better understand the invaluable benefits Symphony offers.

What is Qmatic Orchestra?

Qmatic Orchestra 7 is designed to address a variety of needs, ranging from queue management systems to comprehensive platforms that oversee customer journeys across different channels. With Orchestra 7, businesses can provide features such as mobile ticketing and online appointment scheduling. It effectively manages visitor experiences before they even step foot on the premises. Customers can choose their preferred method of check-in, whether through a self-service kiosk, at the reception, or by utilizing both options. After their visit, Orchestra 7 facilitates customer engagement by collecting feedback. Its modular architecture enables customization to fit specific requirements regarding functionality, user volume, and count. Additionally, Orchestra 7's adaptability ensures it remains effective even as your needs evolve. This flexibility not only enhances user experience but also allows businesses to stay responsive in a dynamic environment.

Media

Media

Integrations Supported

Calabrio Workforce Management
Cisco Webex
EPIC HRMS
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Oracle Siebel CRM
Qlik Cloud Analytics
Salesforce
Tableau
WhatsApp

Integrations Supported

Calabrio Workforce Management
Cisco Webex
EPIC HRMS
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Oracle Siebel CRM
Qlik Cloud Analytics
Salesforce
Tableau
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$20000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Carlisle Technology

Date Founded

1985

Company Location

Canada

Company Website

www.carlisletechnology.com

Company Facts

Organization Name

Qmatic

Date Founded

1981

Company Location

Sweden

Company Website

www.qmatic.com/products/orchestra/

Categories and Features

Food Traceability

CRM
Order Management
Product Lifecycle Management
Production Management
Quality Control
Recall Management
Recipe Management
Traceability
Traceback & Traceforward

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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