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Social IntentsProvide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
What is Symphony RetailAI?
For the past thirty years, we have collaborated with grocery, pharmaceutical, DIY, and mass merchandise retailers, as well as their CPG manufacturer partners, to address major challenges in growth and profit margins by implementing advanced software solutions. With the rise of AI technology, we are further improving their return on investment. Our innovative strategies focus on enhancing customer interaction, improving supplier partnerships, launching food-to-go services, and transforming retail environments to include new in-store offerings and click-and-collect options, all backed by a history of successful outcomes. By utilizing comprehensive customer data and assessing current sales patterns, we assist in refining pricing tactics and marketing campaigns, which ultimately boosts customer satisfaction. Our dedication to providing impactful solutions empowers retailers to effectively navigate the complexities of the market while building enduring relationships with their consumer base. This ongoing commitment not only addresses immediate challenges but also positions retailers for future success in a rapidly evolving landscape.
What is Bizom?
Harness the power of Machine Learning algorithms employed by millions of retail outlets to elevate your salesforce with data-driven order recommendations and insights into current market trends. Enhance your return on investment in trade promotions by optimizing the effectiveness of retail merchandising and below-the-line marketing strategies through advanced image recognition technology that offers visibility at retail spaces. Build stronger relationships with retailers by providing tailored promotional offers that align with their specific requirements. With real-time data available in-store, you can effortlessly monitor competitor activities and consumer patterns, ensuring that you maintain a competitive edge in the market. Leverage Bizom's AI tools to effectively evaluate brand visibility across all retail engagements and interactions. One notable client faced challenges due to inconsistent discounts disseminating through their channel partners in an emerging market, and by enhancing transparency in benefit transfers, we were able to drive growth in that area. Improve direct communication and self-order capabilities with your retail partners to create a seamless experience. The Bizom Retailer App simplifies operations by reducing the need for manual order-taking and frequent market trips, enabling your sales team to adopt a more consultative approach that deepens client relationships. This ultimately results in improved service delivery and numerous opportunities for increased sales. Additionally, by utilizing these innovations, you can position your brand as a leader in adapting to the ever-evolving retail landscape.
Integrations Supported
Simplain Vendor Portal
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Symphony RetailAI
Date Founded
1986
Company Location
United States
Company Website
www.symphonyretailai.com/solutions/
Company Facts
Organization Name
Mobisy Technologies
Date Founded
2007
Company Location
India
Company Website
www.bizom.in
Categories and Features
CPG
Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Categories and Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management