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What is Symphony by Wix?

Wix's Symphony is a groundbreaking AI platform aimed at supporting independent entrepreneurs and small businesses with their ongoing operational tasks. Central to this platform is Maestro, a smart agent that learns about each business and delegates tasks to specialized agents skilled in various fields such as outreach, marketing, scheduling, research, finance, and content creation. Users can effortlessly connect tools like calendars, emails, productivity software, Slack, and Salesforce, while tracking agent performance within a collaborative workspace that provides task updates, business snapshots, and vital performance metrics. Teams enjoy the autonomy to create custom agents, authorize or adjust significant actions, and manage workflows through a user-friendly conversational interface. Moreover, Symphony is available as both a web application and a mobile app, providing users with options for free and premium subscriptions to meet different business requirements. This diverse functionality not only streamlines workflows but also helps users maintain focus on their operational objectives. Ultimately, Symphony stands out as a comprehensive solution that fosters efficiency and growth in the entrepreneurial landscape.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Salesforce
Slack
Notion
Wix

Integrations Supported

Salesforce
Slack
Agentforce Vibes
Aircall
Aurascape
LaunchBrightly
OpenFundraise
Outdoo AI
RenderDraw Journeys
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Health
Salesforce Agentforce Life Sciences
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
Salesforce Einstein
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization

API Availability

API Availability

Pricing Information

$16/month
Free plan: $0 with 500 monthly credits, capped at 100 per day. Basic: $16/month with 2,000 monthly credits; Pro: $40/month with 5,000 credits; Max: $80/month with 12,000 credits. Monthly and yearly subscriptions are available; yearly plans are advertised at 20% off. Unused credits do not roll over, and prices exclude applicable taxes.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Wix

Date Founded

2006

Company Location

Israel

Company Website

www.wix.com/symphony

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Agentic AI

Not specified

Agentic Orchestration

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Automation

Not specified

AI Employees

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Customer Success

Not specified

AI Employees

Not specified

AI Marketing Agents

Not specified

AI Sales Agents

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

AI SDR

Not specified

Customer Success

Not specified

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