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What is Symphony?

The Symphony billing platform equips organizations to quickly and easily introduce new products or applications within their existing operational environments. You have the flexibility to implement only the essential modules or to opt for a full end-to-end solution, thereby allowing our adaptable and scalable system to grow in line with your requirements. With Symphony’s capability for real-time data transaction management and mediation, you can gain valuable insights into customer accounts, which helps you manage these relationships more effectively and profitably. Transform your workflow from quote to cash and increase your sales while achieving a competitive advantage through tools and insights that streamline the transition from proposal to payment. Easily create customized quotes and define product offerings, as customer approval triggers workflows based on the chosen items. Final quotes can be generated with automatically created cover letters and product brochures, and you will also receive comprehensive reports on quotes issued and orders by region or agent. This holistic approach guarantees smooth business process automation and management throughout your operations. In conclusion, Symphony not only boosts operational efficiency but also nurtures stronger relationships with your customers, ultimately driving growth and success for your business.

What is Integra?

Integra functions as an all-encompassing quote-to-cash platform specifically designed for ready-mix concrete producers, effectively unifying a range of modules and processes throughout the entire workflow. By streamlining operations, it addresses all aspects from generating quotes and processing orders to managing scheduling, ticketing, truck tracking, driver communications, invoicing, and accounts receivable. The system enhances dispatcher efficiency through intuitive features like color-coded displays for truck assignments, thereby reducing the necessity for extensive internal discussions and accelerating workflows with multi-copy functionalities. Additionally, Integra offers extra modules for managing inventory, handling administrative tasks, overseeing credit, managing liens, and boosting sales, which amplifies its value for the organization. With an assurance of delivering a complete return on investment within one year, Integra promotes better connectivity through improved communication practices. Every logistical component is carefully considered, ensuring that crucial elements such as order processing, flexible scheduling, ticketing, vehicle monitoring, resource management, and performance analytics are thoroughly optimized. This all-encompassing strategy not only enhances operational effectiveness but also equips producers to make more strategic and informed choices, ultimately contributing to the growth of the business in a competitive market. Moreover, the adaptability of Integra allows businesses to tailor the system to their specific needs, ensuring lasting relevance and efficiency.

Media

Media

Integrations Supported

Authorize.Net
Avalara

Integrations Supported

Authorize.Net
Avalara

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Integra Touch

Date Founded

2002

Company Location

United States

Company Website

symphonybilling.com

Company Facts

Organization Name

Command Alkon

Date Founded

1976

Company Location

United States

Company Website

commandalkon.com/products/integra/

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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