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What is Symphony?

The Symphony billing platform equips organizations to quickly and easily introduce new products or applications within their existing operational environments. You have the flexibility to implement only the essential modules or to opt for a full end-to-end solution, thereby allowing our adaptable and scalable system to grow in line with your requirements. With Symphony’s capability for real-time data transaction management and mediation, you can gain valuable insights into customer accounts, which helps you manage these relationships more effectively and profitably. Transform your workflow from quote to cash and increase your sales while achieving a competitive advantage through tools and insights that streamline the transition from proposal to payment. Easily create customized quotes and define product offerings, as customer approval triggers workflows based on the chosen items. Final quotes can be generated with automatically created cover letters and product brochures, and you will also receive comprehensive reports on quotes issued and orders by region or agent. This holistic approach guarantees smooth business process automation and management throughout your operations. In conclusion, Symphony not only boosts operational efficiency but also nurtures stronger relationships with your customers, ultimately driving growth and success for your business.

What is NetSymm?

NetSymm Order Express streamlines order and invoice management by enabling customers to place secure orders around the clock. Start your online selling journey today with NetSymm Order Express, which reduces errors, automates sales order processing, and provides timely order updates. Users have the flexibility to select from various suppliers while exploring their product catalogs and pricing information. With the convenience of placing orders via phone, tablet, or desktop at any hour, customers experience enhanced accessibility. Once orders are received and verified, your ERP system processes them automatically. Additionally, you can analyze trending categories and products through visual charts. Recent messages and purchase orders (POs) are readily available for quick reference, while numerous reports detail buyer lists, POs, products, and invoices. The system allows for customizable dashboards and reports tailored to your preferences. Customers benefit from the ability to adjust quantities, select different products, and reorder previous purchases, ultimately driving sales growth. Furthermore, you can provide real-time status updates throughout the order lifecycle, including creation, invoicing, and shipping, along with pertinent shipment tracking information for enhanced customer satisfaction. By implementing these features, businesses can significantly improve their operational efficiency and customer engagement.

Media

Media

Integrations Supported

Authorize.Net
Avalara

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Integra Touch

Date Founded

2002

Company Location

United States

Company Website

symphonybilling.com

Company Facts

Organization Name

NetSymm

Company Location

United States

Company Website

www.netsymm.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customizable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator

CRM

Not specified

Quote-to-Cash

Not specified

Categories and Features

B2B eCommerce

Not specified

Billing and Invoicing

Billing Portal
Contact Database
Dunning Management
Online Invoicing
Payment Processing
Tax Calculator

Order Management

Catalog Management
Inventory Management
Order Tracking

Procurement

Catalog Management
Inventory Management
Purchase Order Management

Quote-to-Cash

Not specified

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