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Ratings and Reviews 0 Ratings
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What is Symphony?
The Symphony billing platform equips organizations to quickly and easily introduce new products or applications within their existing operational environments. You have the flexibility to implement only the essential modules or to opt for a full end-to-end solution, thereby allowing our adaptable and scalable system to grow in line with your requirements. With Symphony’s capability for real-time data transaction management and mediation, you can gain valuable insights into customer accounts, which helps you manage these relationships more effectively and profitably. Transform your workflow from quote to cash and increase your sales while achieving a competitive advantage through tools and insights that streamline the transition from proposal to payment. Easily create customized quotes and define product offerings, as customer approval triggers workflows based on the chosen items. Final quotes can be generated with automatically created cover letters and product brochures, and you will also receive comprehensive reports on quotes issued and orders by region or agent. This holistic approach guarantees smooth business process automation and management throughout your operations. In conclusion, Symphony not only boosts operational efficiency but also nurtures stronger relationships with your customers, ultimately driving growth and success for your business.
What is SirsiDynix Symphony?
SirsiDynix Symphony® is a cutting-edge Integrated Library System (ILS) that caters to both current and future requirements of libraries. Utilized by a variety of institutions, including public, academic, K-12, special libraries, and consortia around the world, Symphony is recognized as the most widely used ILS available. This system offers numerous options and can be tailored to suit your unique needs. With diverse hosting solutions, customizable consortia configurations, and APIs along with web services for personalization, Symphony is designed to accommodate the varying demands of your organization. Its extensive functionalities enable Symphony to aid in achieving any goals your library sets. From circulation and cataloging to system customization, Symphony's intricately designed modules come with comprehensive rules that allow you to manage and personalize your ILS in alignment with your preferences, guaranteeing an ideal match for your operational ambitions. This versatility not only improves user experiences but also effectively optimizes library services. As a result, libraries can adapt more fluidly to evolving challenges and enhance their overall service delivery.
Integrations Supported
Authorize.Net
Avalara
Google Chrome
Microsoft Edge
Mozilla Firefox
Opera
Safari
Integrations Supported
Authorize.Net
Avalara
Google Chrome
Microsoft Edge
Mozilla Firefox
Opera
Safari
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Integra Touch
Date Founded
2002
Company Location
United States
Company Website
symphonybilling.com
Company Facts
Organization Name
SirsiDynix
Date Founded
1981
Company Location
United States
Company Website
www.sirsidynix.com/symphony/
Categories and Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Library Management
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management