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What is Symphony?

The Symphony billing platform equips organizations to quickly and easily introduce new products or applications within their existing operational environments. You have the flexibility to implement only the essential modules or to opt for a full end-to-end solution, thereby allowing our adaptable and scalable system to grow in line with your requirements. With Symphony’s capability for real-time data transaction management and mediation, you can gain valuable insights into customer accounts, which helps you manage these relationships more effectively and profitably. Transform your workflow from quote to cash and increase your sales while achieving a competitive advantage through tools and insights that streamline the transition from proposal to payment. Easily create customized quotes and define product offerings, as customer approval triggers workflows based on the chosen items. Final quotes can be generated with automatically created cover letters and product brochures, and you will also receive comprehensive reports on quotes issued and orders by region or agent. This holistic approach guarantees smooth business process automation and management throughout your operations. In conclusion, Symphony not only boosts operational efficiency but also nurtures stronger relationships with your customers, ultimately driving growth and success for your business.

What is SirsiDynix Symphony?

SirsiDynix Symphony® is a cutting-edge Integrated Library System (ILS) that caters to both current and future requirements of libraries. Utilized by a variety of institutions, including public, academic, K-12, special libraries, and consortia around the world, Symphony is recognized as the most widely used ILS available. This system offers numerous options and can be tailored to suit your unique needs. With diverse hosting solutions, customizable consortia configurations, and APIs along with web services for personalization, Symphony is designed to accommodate the varying demands of your organization. Its extensive functionalities enable Symphony to aid in achieving any goals your library sets. From circulation and cataloging to system customization, Symphony's intricately designed modules come with comprehensive rules that allow you to manage and personalize your ILS in alignment with your preferences, guaranteeing an ideal match for your operational ambitions. This versatility not only improves user experiences but also effectively optimizes library services. As a result, libraries can adapt more fluidly to evolving challenges and enhance their overall service delivery.

Media

Media

Integrations Supported

Authorize.Net
Avalara

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Opera
Safari

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Integra Touch

Date Founded

2002

Company Location

United States

Company Website

symphonybilling.com

Company Facts

Organization Name

SirsiDynix

Date Founded

1981

Company Location

United States

Company Website

www.sirsidynix.com/symphony/

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customizable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator

CRM

Not specified

Quote-to-Cash

Not specified

Categories and Features

Library Management

Catalog Management
Church Libraries
Circulation Management
Inventory Management
Law Libraries
OPAC
Patron Management
Private Libraries
Public Libraries
School Libraries
Search
Self Check-in / Check-Out

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