Symphony Reviews & Ratings

Symphony

4.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is CME Chat?

Connect with global market participants using CME Chat, a specialized platform that streamlines your workflow within a secure, fast, and interconnected network. With access through the CME Group Login, CME Chat is compatible with various applications, including CME Direct and CME Direct Mobile, facilitating effortless connections to CME Group's trading community and Eikon Messenger's extensive network of 300,000 verified global users. Users have the ability to create and manage chat rooms, enhancing client and counterparty communications through tailored blast messages. The platform conveniently records and archives all discussions, allowing for easy searching of chat history or specific terms. Users can quickly produce and obtain structured pricing quotes to simplify trade entry, while rapid key messages enable the development of custom shorthand for expedited communication. Additionally, CME Chat seamlessly integrates with leading compliance programs through carefully selected third-party partnerships and allows for the configuration of alerts based on keywords, the availability of counterparties, and incoming messages. This all-encompassing communication tool not only improves operational efficiency but also strengthens the bonds within the trading ecosystem, ensuring users have access to all necessary features for effective interaction. Ultimately, CME Chat serves as a vital resource for enhancing collaboration and fostering innovation in the trading landscape.

Media

Media

Integrations Supported

Global Relay
AccessFintech
Citrix Workspace
Confluence
FlexTrade
Google Cloud CDN
HERE Enterprise Browser
Hammerstone Markets
Jira
LINE
Salesforce
ServiceNow
Smarsh
Unqork
WhatsApp
Zapier
Zoom
iMessage
iPushPull

Integrations Supported

Global Relay
Eikon

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

CME Group

Company Location

United States

Company Website

www.cmegroup.com/trading/market-tech-and-data-services/cme-chat.html

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Team Chat

Not specified

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