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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is Foko Retail?

Foko Retail serves as a mobile-centric platform for task management and communication, utilized by over 60 leading retailers globally for various functions including store operations, visual marketing, and audits. Accessible through native applications for Android, iOS, and the web, Foko Retail can be conveniently used on mobile devices, tablets within stores, or desktops at headquarters. For additional insights and information, visit Fokoretail.com, where you can explore more about its features and benefits.

Media

Media

Integrations Supported

AccessFintech
Appian
Arctera Insight Archiving
Citrix Workspace
DTCC Data Services
Google Cloud CDN
Hammerstone Markets
Jira
Microsoft Teams
PagerDuty
Salesforce
Smarsh
Symantec EDR
Telegram
Verint Community
WeChat
WhatsApp
Zapier
Zoom
iPushPull

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

Foko Retail

Date Founded

2013

Company Location

Canada

Company Website

fokoretail.com

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Document Management

Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving

Employee Communication Tools

Activity / News Feed
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management

Internal Communications

Chat/Messaging
Employee Directory
Photo Gallery
Social Sharing

Task Management

Collaboration
Create Subtasks
Mobile Access
Recurring Tasks
Reporting/Analytics
To-Do List View

Team Communication

Activity / News Feed
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Task Management

Visual Merchandising

Not specified

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