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What is Symplur?

We enhance online profiles by incorporating relevant practice demographics, claims data, and supplementary information. This method reveals significant insights into a healthcare professional's clinical history and current practice as soon as they engage in a conversation. By employing our SymplurRank® algorithm, we assess topics, individuals, and content according to the engagement levels of both participants and observers, resulting in an unmatched signal-to-noise ratio that enables you to focus on the most influential voices worth tracking. Our Healthcare Social Graph® contains a growing taxonomy of 35,000 terms that we continuously monitor in social conversations each day. Linked to over 1 million social profiles across 20 different healthcare stakeholder categories, Symplur allows users to filter discussions by topic, bringing to light relevant dialogues and allowing for exploration of specific therapeutic areas or medical conditions. Additionally, our bots diligently collect content, focusing on the articles, videos, and podcasts that garner the highest engagement from healthcare professionals and various stakeholders, ensuring that you remain updated on the most significant discussions within the industry. By harnessing these insights, users are empowered to make well-informed choices based on current data and emerging trends, ultimately enhancing the overall understanding of the healthcare landscape. This capability not only enriches user experience but also fosters meaningful connections within the healthcare community.

What is SemanticForce?

SemanticForce serves as a holistic platform for both media and e-commerce insight and interaction, leveraging the significant advantages of deep listening to produce favorable results. In contrast to conventional media listening tools that provide limited data, SemanticForce's all-inclusive media intelligence solution enables you to obtain broad insights and visibility throughout your data environment, regardless of its source. Our extensive listening framework encompasses a diverse range of platforms, including online news, forums, influencers, advertisements, and pricing policies, offering an unmatched level of intelligence and protection for your brand. The capability to analyze and categorize millions of conversations from news sources and social media allows for easy identification of emerging trends and engagement with subjects that resonate with your target audience. Additionally, you are equipped to quickly discover both positive and negative sentiments related to your brand within social media platforms. By receiving immediate notifications, you can efficiently tackle any negative discussions, ensuring your brand maintains a favorable reputation and reacts swiftly to consumer feedback. This forward-thinking strategy not only bolsters reputation management but also cultivates a richer connection with your audience, leading to lasting relationships and increased loyalty. Ultimately, SemanticForce empowers brands to stay ahead of the curve in an ever-evolving digital landscape.

Media

Media

Integrations Supported

Facebook
Instagram
TikTok
VK
X (Twitter)
YouTube

Integrations Supported

Facebook
Instagram
TikTok
VK
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symplur

Date Founded

2011

Company Location

United States

Company Website

www.symplur.com

Company Facts

Organization Name

SemanticForce

Date Founded

2009

Company Location

Lithuania

Company Website

semanticforce.ai/en

Categories and Features

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Brand Protection

Case Management
Domain Monitoring
Investigation Management
Marketplace Monitoring
Mobile App Monitoring
Paid Search Monitoring
Prioritization
Social Media Monitoring

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Pricing Optimization

Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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