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What is Sync Engine for Intercom?

The Sync Engine for Intercom functions as a WordPress plugin aimed at keeping Intercom contacts updated with the most recent user data from WordPress. By utilizing OAuth or an Intercom access token, this plugin facilitates the synchronization of new and altered user information, including email addresses, names, phone numbers, and avatar images. Additionally, it connects WordPress user roles to specific Intercom tags, which are automatically refreshed whenever there is a change in a user's role. This synchronization runs smoothly in the background of the user’s WordPress site, and it's important to clarify that the plugin does not act as a chat widget; the Intercom Messenger feature is simply optional. Users can opt for a free plan that offers crucial user synchronization, role tagging, four key events (User Registered, Login, Logout, and Profile Updated), along with access to email support. For those desiring more advanced features, a Pro plan is offered at an annual cost of $99, which encompasses WooCommerce event tracking, attribute mapping, bulk synchronization, and priority support; however, the WooCommerce functionalities are solely available within the Pro plan. It is noteworthy that the free plan remains accessible indefinitely without any charges. With these robust features, the Sync Engine equips users to effortlessly keep their contact information accurate, enhancing their overall experience. This ensures that users can effectively manage their interactions with customers and streamline their communication processes.

What is SmartRoster?

In SmartRoster, an Event is defined as a grouping of meetings, which may encompass church services like Mass or Worship Services that require the same roles and quantity of participants. These Events can occur on designated dates or adhere to a regular schedule, such as a weekly service on Sundays at 10 AM that necessitates a Speaker, a Leader, two Singers, an Organist, and two Ushers. Additionally, an Event may incorporate various consistent recurrence patterns and can include extra ad hoc dates as needed. Some dates or recurrence patterns can be excluded from the overall definition of the Event, enhancing its flexibility. This adaptability is vital for churches as it facilitates efficient scheduling and ensures that all essential roles are filled on a regular basis. Moreover, SmartRoster empowers users to customize their event setups, with the roles associated with an Event being selected via the Roles button or through the “Applies to Event” section in the main Roles panel, ultimately providing a tailored experience for each church's unique needs. This feature not only simplifies the planning process but also promotes greater participation and engagement within the congregation.

Media

Media

Integrations Supported

Intercom
WooCommerce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$0
The Free plan costs $0 forever. Pro costs $99/year and includes WooCommerce events, attribute mapping, bulk sync, metrics, tag automation, and priority support.
Free Version

Pricing Information

$79.95 one-time payment

Supported Platforms

On-Prem

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

RippleStep

Date Founded

2025

Company Location

India

Company Website

ripplestep.com/wordpress-intercom-integration/

Company Facts

Organization Name

Davallia Technology

Date Founded

1997

Company Location

Australia

Company Website

www.smartroster.net

Categories and Features

Integration

Not specified

Categories and Features

Church Management

Accounting Integration
Attendance Tracking
Event Management
Member Directory
Member Portal
Online Giving
Small Group Management

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