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What is SyncDojo?

As you set out to improve collaboration between customer support and product management, it would be beneficial to connect with your colleague, the Administrator, who has significant expertise and knowledge of your Help Desk system along with Team Foundation Server or Team Services Online. Collect the crucial data required to link your Help Desk with Product Management systems, with the objective of developing an integrated workspace that allows Development and Support to work together harmoniously as a single unit. Take the time to dive into your team's performance by analyzing ticketing data and its relationship with the development efforts taking place in other teams. Moreover, keep senior personnel from both departments informed about any new requests, issues, or bugs that arise in connection with current projects or future assignments. This forward-thinking approach to communication will nurture a more agile and responsive work environment. Ultimately, by bolstering these connections, you will create a pathway for more effective problem-solving and drive innovation. By fostering a culture of collaboration, you can ensure that both teams are aligned and ready to tackle challenges together.

What is Exalate?

Attention Slashdot users! Prepare to transform the way your team collaborates and integrates with Exalate, a robust solution that delivers unmatched flexibility in synchronizing various platforms such as Jira, ServiceNow, Zendesk, Github, Salesforce, and Azure DevOps, ensuring a smooth exchange of data and unified processes. By dismantling the walls that separate different tools and systems, Exalate helps you eliminate data silos, significantly enhancing your team's productivity. With this innovative tool, your teams can operate in harmony, regardless of their chosen work management platforms, paving the way for extraordinary collaboration and operational efficiency. Experience the future of teamwork with Exalate and unlock your team's full potential.

Media

Media

Integrations Supported

Salesforce
Zendesk
Freshdesk
HappyFox
Kayako
Microsoft Teams

Integrations Supported

Salesforce
Zendesk
Azure DevOps
GitHub
Jira
Jira Service Management
Jira Work Management
ServiceNow

API Availability

API Availability

Pricing Information

$8.00 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Bluepen Software

Date Founded

2016

Company Location

United States

Company Website

www.bluepensoftware.com

Company Facts

Organization Name

Exalate

Date Founded

2011

Company Location

Belgium

Company Website

exalate.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Integration

Multiple Data Sources
Web Services

iPaaS

Cloud Data Integration
Embedded iPaaS
Pre-Built Connectors
Workflow Management

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