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What is SyncDojo?

As you set out to improve collaboration between customer support and product management, it would be beneficial to connect with your colleague, the Administrator, who has significant expertise and knowledge of your Help Desk system along with Team Foundation Server or Team Services Online. Collect the crucial data required to link your Help Desk with Product Management systems, with the objective of developing an integrated workspace that allows Development and Support to work together harmoniously as a single unit. Take the time to dive into your team's performance by analyzing ticketing data and its relationship with the development efforts taking place in other teams. Moreover, keep senior personnel from both departments informed about any new requests, issues, or bugs that arise in connection with current projects or future assignments. This forward-thinking approach to communication will nurture a more agile and responsive work environment. Ultimately, by bolstering these connections, you will create a pathway for more effective problem-solving and drive innovation. By fostering a culture of collaboration, you can ensure that both teams are aligned and ready to tackle challenges together.

What is Keeper Insights?

We are dedicated to supporting business owners and managers who seek to enhance their operational efficiency. Our platform features Key Performance Indicators designed to boost awareness and deliver actionable insights. By harnessing the capabilities of Power BI and Booker Software, we provide our clients with a competitive edge at an affordable price. The setup process for Keeper Insights is effortless and user-friendly. You won't have to worry about updating or creating your Key Performance Indicators since our service seamlessly interacts with Booker's API to generate all necessary reports. Your only responsibility is to analyze the trends and make critical business decisions. With just a few clicks, our interactive KPIs allow for easy visual comparisons across different timeframes, enabling better strategic planning and decision-making. This streamlined approach not only saves time but also empowers businesses to focus on growth and innovation.

Media

Media

Integrations Supported

Freshdesk
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$8.00 per user per month
Free Trial Offered?

Pricing Information

$75 per month

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Bluepen Software

Date Founded

2016

Company Location

United States

Company Website

www.bluepensoftware.com

Company Facts

Organization Name

Keeper Insights

Date Founded

2018

Company Location

United States

Company Website

www.keeperinsights.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Business Intelligence

Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Integration

Dashboard
Web Services

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