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What is SyncDojo?

As you set out to improve collaboration between customer support and product management, it would be beneficial to connect with your colleague, the Administrator, who has significant expertise and knowledge of your Help Desk system along with Team Foundation Server or Team Services Online. Collect the crucial data required to link your Help Desk with Product Management systems, with the objective of developing an integrated workspace that allows Development and Support to work together harmoniously as a single unit. Take the time to dive into your team's performance by analyzing ticketing data and its relationship with the development efforts taking place in other teams. Moreover, keep senior personnel from both departments informed about any new requests, issues, or bugs that arise in connection with current projects or future assignments. This forward-thinking approach to communication will nurture a more agile and responsive work environment. Ultimately, by bolstering these connections, you will create a pathway for more effective problem-solving and drive innovation. By fostering a culture of collaboration, you can ensure that both teams are aligned and ready to tackle challenges together.

What is Kinective Bridge?

With Kinective Bridge™ (previously known as OmniConnect), you can tap into the most extensive collection of integrated fintech solutions, boasting over 80 integrations that cover 99% of core systems in the United States. This platform enables you to effortlessly link your core with top-tier fintech providers to drive digital transformation, enhance operational efficiency, and elevate customer satisfaction. • A ready-to-go solution that ensures secure, all-encompassing, and well-supported connectivity • Enable innovation at your own pace while scaling growth without the requirement for extensive development resources • Reduce manual workflows and minimize the risk of human error • Utilize the most extensive library of integrated fintech solutions, giving you the freedom to select any system, technology, or provider While transformation may seem appealing in theory, implementing it poses challenges, particularly when dealing with outdated technology and legacy systems. Transitioning between cores or expending significant in-house development time to integrate various systems can often become a lengthy and cumbersome endeavor, requiring careful planning and execution to ensure success.

Media

Media

Integrations Supported

Salesforce
AnNoText
BankPoint
Bottomline Digital Banking
CCH SureTax
Commercial Servicer
Fiserv Financial Risk Management
Groove
Kayako
Microsoft Teams
MortgageFlex
OpenClose
ProcessMaker
Sage 100 Contractor
Sage Accounting
Sage Enterprise Intelligence
Salesforce CPQ
SimpleNexus Mortgage Platform

Integrations Supported

Salesforce
AnNoText
BankPoint
Bottomline Digital Banking
CCH SureTax
Commercial Servicer
Fiserv Financial Risk Management
Groove
Kayako
Microsoft Teams
MortgageFlex
OpenClose
ProcessMaker
Sage 100 Contractor
Sage Accounting
Sage Enterprise Intelligence
Salesforce CPQ
SimpleNexus Mortgage Platform

API Availability

Has API

API Availability

Has API

Pricing Information

$8.00 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bluepen Software

Date Founded

2016

Company Location

United States

Company Website

www.bluepensoftware.com

Company Facts

Organization Name

Kinective

Date Founded

2007

Company Location

United States

Company Website

www.kinective.io/omniconnect/

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

API Testing

Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Commercial Loan

Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Loan Servicing

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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