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What is SyncDojo?

As you set out to improve collaboration between customer support and product management, it would be beneficial to connect with your colleague, the Administrator, who has significant expertise and knowledge of your Help Desk system along with Team Foundation Server or Team Services Online. Collect the crucial data required to link your Help Desk with Product Management systems, with the objective of developing an integrated workspace that allows Development and Support to work together harmoniously as a single unit. Take the time to dive into your team's performance by analyzing ticketing data and its relationship with the development efforts taking place in other teams. Moreover, keep senior personnel from both departments informed about any new requests, issues, or bugs that arise in connection with current projects or future assignments. This forward-thinking approach to communication will nurture a more agile and responsive work environment. Ultimately, by bolstering these connections, you will create a pathway for more effective problem-solving and drive innovation. By fostering a culture of collaboration, you can ensure that both teams are aligned and ready to tackle challenges together.

What is Peeklogic Jira Connector?

We are thrilled to introduce the Peeklogic Connector plugin, designed specifically to bridge the gap between Salesforce and Jira, thereby enhancing both cost-effectiveness and productivity for our clients. This powerful solution promotes seamless communication between sales and development teams, effectively dismantling the barriers that arise from working in isolated environments. Imagine a landscape where your support, development, and product teams collaborate effortlessly through Jira, while your sales staff utilizes Salesforce. It is crucial to eliminate the divide among these groups to deliver outstanding customer support. With the Peeklogic Connector, experience improved communication, enhanced collaboration, and superior service. This plugin reflects our dedication to ongoing enhancement and innovation. What started as a straightforward concept has transformed into a vital resource that enables businesses to function with greater intelligence. It is more than just linking Salesforce to Jira or vice versa; it guarantees that all team members are synchronized and can perform tasks swiftly and effectively. By cultivating this degree of integration, organizations are empowered to realize their full potential and optimize their operational efficiency. Furthermore, by utilizing this tool, companies can achieve a harmonious workflow that ultimately leads to greater success and customer satisfaction.

Media

Media

Integrations Supported

Salesforce
Five9
Freshdesk
Groove
HappyFox
Jira
Kayako
Microsoft Teams
Zendesk

Integrations Supported

Salesforce
Five9
Freshdesk
Groove
HappyFox
Jira
Kayako
Microsoft Teams
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$8.00 per user per month
Free Trial Offered?
Free Version

Pricing Information

$2,400 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bluepen Software

Date Founded

2016

Company Location

United States

Company Website

www.bluepensoftware.com

Company Facts

Organization Name

Peeklogic

Date Founded

2019

Company Location

United States

Company Website

peeklogic-jira-connector.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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