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What is SyncDojo?

As you set out to improve collaboration between customer support and product management, it would be beneficial to connect with your colleague, the Administrator, who has significant expertise and knowledge of your Help Desk system along with Team Foundation Server or Team Services Online. Collect the crucial data required to link your Help Desk with Product Management systems, with the objective of developing an integrated workspace that allows Development and Support to work together harmoniously as a single unit. Take the time to dive into your team's performance by analyzing ticketing data and its relationship with the development efforts taking place in other teams. Moreover, keep senior personnel from both departments informed about any new requests, issues, or bugs that arise in connection with current projects or future assignments. This forward-thinking approach to communication will nurture a more agile and responsive work environment. Ultimately, by bolstering these connections, you will create a pathway for more effective problem-solving and drive innovation. By fostering a culture of collaboration, you can ensure that both teams are aligned and ready to tackle challenges together.

What is Saasler?

Clients consistently seek new connections with various applications, but you find yourself balancing numerous responsibilities, including urgent bug fixes and the rollout of significant features. This is exactly why rapidly growing SaaS companies choose Saasler, a powerful integration platform designed to handle the demanding tasks while enabling you to keep the look, functionality, and complete control of integrations as though they were created in-house. Once you define your API in our Developer Portal, linking to a wide array of third-party applications becomes a simple task, allowing new integrations to be smoothly added to your offerings. Our goal is to ensure your customers enjoy a seamless product experience, making it difficult for them to discern where your product ends and the Saasler integration begins. Moreover, as developers at our core, we place a strong emphasis on security and control, which empowers your product team to reap the benefits of the high standards typically found in self-built integrations. With Saasler, you're not just fulfilling customer requests; you're also significantly boosting your overall product strategy and positioning your business for future growth. The integration process becomes more efficient, freeing you to focus on innovation and enhancing the customer experience.

Media

Media

Integrations Supported

Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk

Integrations Supported

Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$8.00 per user per month
Free Trial Offered?
Free Version

Pricing Information

$200.00/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bluepen Software

Date Founded

2016

Company Location

United States

Company Website

www.bluepensoftware.com

Company Facts

Organization Name

Saasler

Date Founded

2015

Company Location

Colombia

Company Website

www.saasler.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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