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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is BackBox?

Network engineers streamline their workflows using the BackBox Automation Platform for Network Teams, which efficiently automates and audits labor-intensive manual processes. Featuring a collection of more than 3,000 ready-made automations and a user-friendly, script-free interface for creating additional ones, BackBox simplifies the initiation of your automation efforts. This platform serves as an intuitive point-and-click solution for managing backups of firewalls and network devices, performing OS updates and patching, conducting configuration compliance audits and remediation, overseeing network vulnerability management, and handling changes in network configurations, among other tasks. By leveraging BackBox, network teams can enhance their productivity and focus on strategic initiatives rather than repetitive tasks.

Media

Media

Integrations Supported

Bitdefender GravityZone
Domotz
FlexPoint
Ingram Micro Cloud
ScalePad Backup Radar
ShipStation
Tier2 Tickets
Warranty Wizard
Xero

Integrations Supported

Bitdefender GravityZone
AlgoSec
Centerity
Check Point IPS
Check Point Infinity
FortiGate NGFW
Gigamon
IBM QRadar SIEM
Sophos Email
Symantec Endpoint Protection
VMware vCenter

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Offered?

Pricing Information

Please contact BackBox for pricing.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

BackBox

Date Founded

2009

Company Location

United States

Company Website

backbox.com/request-a-demo/

Categories and Features

AI PSA

Not specified

Cybersecurity

Endpoint Management
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Management

Not specified

Endpoint Protection

Application Security
Device Management
Web Threat Management

IT Security

Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Dashboard
Posture Assessment

Network Security

Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Cybersecurity

Not specified

IT Management

Compliance Management
Event Logs
Hardware Inventory
Scheduling

IT Security

Vulnerability Scanning

MSP

Not specified

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Performance Monitoring
Vulnerability Assessments

Network Configuration

Not specified

Network Security

Analytics / Reporting
Firewalls
Intrusion Detection System
Threat Response
Vulnerability Scanning

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