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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is ITarian?

Enable your team to effectively manage and oversee the security, efficiency, and overall governance of your entire IT infrastructure through a cohesive platform at no cost. The powerful ITarian solution provides an efficient method for operations, boosts productivity, and maximizes the utilization of IT resources. Empower your IT staff with advanced monitoring and management capabilities that enhance their workflow. By seamlessly integrating roles, functions, and tools, IT efficiency is significantly improved. Maintain optimal uptime by proactively identifying and addressing potential issues before they escalate. Automate routine tasks with custom scripts to simplify daily operations, allowing your team to concentrate on strategic projects. This comprehensive strategy not only enhances workflows but also cultivates a culture of innovation within your organization, ultimately leading to a more agile and responsive IT environment. By adopting such a holistic approach, you position your organization to thrive in an increasingly competitive landscape.

Media

Media

Integrations Supported

Bitdefender GravityZone
ConnectWise ScreenConnect
Domo
Dropbox
FlexPoint
Google Workspace
HappySat
MSP360 Managed Backup
Mailchimp
Malwarebytes
Mesh
Microsoft 365
OpenText Core Endpoint Protection
Pax8
QuickBooks Online Advanced
Quoter
ShipStation
Simplesat
Xero
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

ITarian

Date Founded

2018

Company Location

United States

Company Website

www.itarian.com

Categories and Features

AI PSA

Not specified

Cybersecurity

Endpoint Management
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Management

Not specified

Endpoint Protection

Application Security
Device Management
Web Threat Management

IT Security

Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Dashboard
Posture Assessment

Network Security

Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Help Desk

Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Knowledge Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management

Mobile Device Management (MDM)

Inventory Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Assessment

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
Server Monitoring
Uptime Monitoring

Network Security

Analytics / Reporting
Firewalls
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Remote Support

Diagnostic Tools
File Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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