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What is SynergyMMS?

SynergyMMS is the software solution chosen by top-performing companies in the hospitality industry. It offers a wide array of tools specifically designed to cater to the various needs of users within hotel settings, featuring intuitive, non-technical, and multilingual interfaces for streamlined operations. Higher guest satisfaction rates arise from improved asset management and faster problem resolution. The user-centric design of the screens reduces distractions, enabling users to focus more effectively on their tasks. Additionally, the system promotes accountability by ensuring comprehensive tracking of all assignments. Work requests can navigate smoothly through the platform, enabling swift assignment to the appropriate departments. This holistic strategy not only enhances operational efficiency but also creates a more agile environment that significantly enriches the guest experience. Furthermore, the platform’s adaptability allows hotels to tailor functionalities to their specific needs, ensuring a customized solution that aligns with their operational goals.

What is Praxedo?

Praxedo is a premier field service management (FSM) platform, expertly engineered to address the complexities of modern service delivery. Our AI-driven solution empowers organizations to optimize field service scheduling, automate workflows, and elevate the customer experience. Designed for seamless integration, Praxedo features a user-friendly, highly customizable web interface and a robust field service mobile app that works both online and offline. This allows technicians to access work orders, capture data, and get real-time support from the office, ensuring productivity even in remote locations. Our platform's open architecture and extensive APIs facilitate smooth connections with various third-party systems, accelerating time-to-value. Trusted by more than 1,500 companies and 65,000 daily users globally, Praxedo is the go-to solution for industries like telecommunications, energy and utilities, and HVAC. Our advanced algorithms for service scheduling and route optimization significantly reduce travel time and boost first-time fix rates. Praxedo's commitment to innovation and customer success has earned it a consistent place in Gartner's Magic Quadrant for six consecutive years.

Media

Media

Integrations Supported

Google Calendar
Innspire
Microsoft Dynamics 365 Business Central
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Sage X3
Salesforce
Salesforce Agentforce Service

Integrations Supported

Google Calendar
Innspire
Microsoft Dynamics 365 Business Central
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Sage X3
Salesforce
Salesforce Agentforce Service

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Systems Associates

Company Location

United States

Company Website

www.sai.us/synergymms/

Company Facts

Organization Name

Praxedo

Date Founded

2005

Company Location

France

Company Website

www.praxedo.com

Categories and Features

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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