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What is Syxense Manage?

Syxsense Manage enables users to oversee and control all endpoints both within their network and beyond. It supports a variety of operating systems, endpoints, and IoT devices, providing a holistic perspective of the IT infrastructure. With its user-friendly interface and all-encompassing features, Syxsense offers a seamless management experience. The platform delivers detailed endpoint intelligence, including information on operating systems, hardware, and software inventories. Users can identify missing patches or any security standard violations. Critical devices are highlighted through color-coded datagrids, dashboards, and reports, while logical groupings of devices can be efficiently managed using queries, sites, and groups. Furthermore, it allows users to prioritize security measures and patching efforts based on associated risks. Users can also track the release of patches, their severity, and associated vulnerabilities. Additionally, features like Automated Maintenance and Blackout windows ensure that business operations remain uninterrupted during updates, making it a vital tool for maintaining organizational productivity and security. This comprehensive approach not only enhances visibility but also streamlines the management of IT resources across diverse environments.

What is Dameware Remote Support?

Remote IT management software enables the remote control of computers running Windows, Mac OS X, and Linux operating systems. This capability facilitates efficient support for large numbers of users while remaining at your workstation. Dameware offers a comprehensive solution that combines remote desktop access with the ability to administer Windows tasks, all managed through a unified central interface. This integration streamlines operations and enhances productivity for IT professionals.

Media

Media

Integrations Supported

Integrations Supported

SolarWinds Service Desk
SolarWinds Web Help Desk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$407.00/install
No monthly fees, connect to unlimited end devices.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Syxsense

Date Founded

2012

Company Location

United States

Company Website

www.syxsense.com/manage

Company Facts

Organization Name

SolarWinds

Date Founded

2000

Company Location

United States

Company Website

www.solarwinds.com/remote-support-software

Categories and Features

IoT Device Management

Not specified

Network Automation

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Ticket Management

ITSM

Configuration Management
Incident Management
Problem Management
Self Service Portal

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Transfer
Surveys & Feedback

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