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features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is T-Mobile Scam Shield?

The Scam Shield ™ application, available free of charge, equips T-Mobile postpaid customers with a suite of anti-scam functionalities including scam ID, scam blocking, and caller ID compatibility for both Android and iOS platforms. It enables users to monitor the occurrence of scam likely calls, and provides options for blocking scams while also allowing the reporting of unwanted telemarketing, fraud, and scam calls. Moreover, users can identify misclassified calls and manage their inbound caller ID preferences, while also having the ability to see their outbound caller ID name and whitelist specific numbers to bypass blocking. For those looking for additional features, premium Scam Shield options can be unlocked for a fee, granting users the ability to block entire categories of calls, like political solicitors or telemarketers. The app retains blocked numbers on the network, which simplifies the process of transferring them to new devices. Users can perform reverse number lookups to investigate unknown callers, and it also includes voicemail-to-text functionality, sending voicemail transcripts straight to the visual voicemail app or as text messages, thereby improving phone management. Altogether, Scam Shield ™ greatly enhances user autonomy and safeguards against unwanted communications, making it an essential tool for managing call-related concerns effectively.

What is ARMOR®?

ARMOR® is a cutting-edge platform that leverages artificial intelligence to improve call reputation and delivery, catering specifically to businesses reliant on outbound calling strategies. This innovative solution empowers teams to monitor the reputation of their phone numbers, recognize issues related to spam labeling, increase answer rates, and rectify false flags, all in partnership with telecommunications carriers. By integrating real-time assessments of phone numbers, ongoing monitoring, carrier-specific solutions, advanced analytics, compliance tracking, and AI-enhanced insights through its Marcus® feature, ARMOR® offers extensive assistance. Teams can analyze answer rates based on various factors such as phone number, carrier, campaign, geographic location, and time of day, which helps them identify obstacles that may undermine their outbound efforts. Additionally, ARMOR® smoothly connects with existing dialers and call center software through file transfers and other integrations, enabling sales, operations, compliance, and customer service teams to bolster their outbound efficiency without necessitating a complete overhaul of their current technology setup. This capability ensures a more seamless transition while achieving better outcomes. Ultimately, the sophisticated system not only refines calling tactics but also enhances overall communication efficiency, leading to improved organizational performance and customer engagement.

Media

Media

No images available

Integrations Supported

IoTFlows
Mesh Systems

Integrations Supported

API Availability

API Availability

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

T-Mobile

Company Location

United States

Company Website

www.t-mobile.com/support/plans-features/t-mobile-scam-shield-app

Company Facts

Organization Name

ARMOR®

Date Founded

2025

Company Website

www.armorhq.com

Categories and Features

Caller ID

Not specified

Categories and Features

Caller ID

Not specified

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