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What is T-Mobile Scam Shield?

The Scam Shield â„¢ application, available free of charge, equips T-Mobile postpaid customers with a suite of anti-scam functionalities including scam ID, scam blocking, and caller ID compatibility for both Android and iOS platforms. It enables users to monitor the occurrence of scam likely calls, and provides options for blocking scams while also allowing the reporting of unwanted telemarketing, fraud, and scam calls. Moreover, users can identify misclassified calls and manage their inbound caller ID preferences, while also having the ability to see their outbound caller ID name and whitelist specific numbers to bypass blocking. For those looking for additional features, premium Scam Shield options can be unlocked for a fee, granting users the ability to block entire categories of calls, like political solicitors or telemarketers. The app retains blocked numbers on the network, which simplifies the process of transferring them to new devices. Users can perform reverse number lookups to investigate unknown callers, and it also includes voicemail-to-text functionality, sending voicemail transcripts straight to the visual voicemail app or as text messages, thereby improving phone management. Altogether, Scam Shield â„¢ greatly enhances user autonomy and safeguards against unwanted communications, making it an essential tool for managing call-related concerns effectively.

What is Ringback?

Ringback provides an automated solution for missed calls by promptly texting your callers using your business number and including a link for online bookings. When a customer contacts you and no one is available to take the call, they receive a message from the same number they dialed, which reassures them that their call has been recognized and gives them the option to schedule an appointment or reply instead of contacting a competitor. All responses are neatly organized in a single web dashboard, making it easy to reply directly from your smartphone. The service sends customized messages depending on whether it's during business hours or after, efficiently handles opt-out requests for STOP and START, avoids sending texts to your own numbers, and includes a built-in online booking system that sends confirmations and reminders the day before appointments. It functions as an application on the Android device connected to your business line, eliminating the need for a new phone system or a change in your phone number. For just $17 per month or $170 per year, you can take advantage of a 7-day free trial with no setup fees, providing a convenient way to manage missed calls effectively. This tool not only simplifies your communications but also boosts customer interactions by making booking easy and ensuring quick replies, further enhancing your business's overall efficiency. Overall, Ringback stands out as a robust tool designed to help businesses maintain connections with customers even when they’re unavailable.

Media

Media

No images available

Integrations Supported

IoTFlows
Mesh Systems

Integrations Supported

API Availability

API Availability

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

$17/month
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

T-Mobile

Company Location

United States

Company Website

www.t-mobile.com/support/plans-features/t-mobile-scam-shield-app

Company Facts

Organization Name

0xpi

Company Website

ringback.0xpi.com

Categories and Features

Caller ID

Not specified

Categories and Features

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