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What is TC Analytics?

TC Analytics acts as an essential tool for retail professionals, providing them with the ability to visualize real-time information collected from our people counting sensors that monitor customer interactions at the sales counter. This platform aids in tracking crucial management KPIs, enabling you to make informed choices that optimize resource distribution and boost your business’s profitability. Utilizing state-of-the-art technology, TC Analytics employs VECTOR 4D sensors that achieve a remarkable 99.5% accuracy in individual counts, a testament to 15 years of industry expertise and high client satisfaction across more than 7,000 retail sites. Moreover, this advanced tool allows for customer segmentation by gender and age, helping businesses identify which areas attract the most interest through the analysis of consumer behavior at the point of sale. As a result, retailers can adjust their strategies more effectively to address the varied needs of their clientele, ultimately leading to improved customer experiences and increased sales. With these comprehensive insights, businesses are better equipped to remain competitive in a rapidly evolving retail landscape.

What is InfoCision?

InfoCision excels in delivering a wide array of traditional call center services coupled with innovative training solutions. Our collection of call center tools is specifically engineered to shorten call times, unify multiple communication platforms, and elevate customer satisfaction. We are committed to enhancing your existing call center operations through tools that automatically capture customer details and demographics, assess incoming calls, and provide training for agents via engaging eLearning modules and simulations. Furthermore, we evaluate quality, enhance employee morale, and more, ensuring a holistic approach to customer service excellence. As a leading provider of direct marketing solutions across various sectors, InfoCision equips clients with the insights needed to make strategic decisions that maximize their return on investment. From our essential call center services to our state-of-the-art training offerings, we serve as your comprehensive marketing service partner. Discover how we can meet your business's specific marketing needs and learn how InfoCision can effectively represent and elevate your brand while enhancing customer interactions. Our commitment to excellence ensures that we not only meet but exceed your expectations, ultimately transforming your marketing strategy into a formidable asset for achieving success.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Instagram
Numeracle
X (Twitter)

API Availability

API Availability

Pricing Information

$65 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

TC Group Solutions

Date Founded

2007

Company Location

France

Company Website

www.tcgroupsolutions.com

Company Facts

Organization Name

InfoCision Management Corp

Date Founded

1982

Company Location

United States

Company Website

www.infocision.com

Categories and Features

Data Analysis

Data Discovery
Data Visualization
Predictive Analytics

Marketing Analytics

Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking

Qualitative Data Analysis

Data Visualization
Qualitative Comparative Analysis
Quantitative Content Analysis
Statistical Analysis

Categories and Features

Call Center

Not specified

Call Tracking

Not specified

Corporate Wellness

Not specified

Customer Service

Not specified

Data Analysis

Not specified

Data Visualization

Not specified

Employee Engagement

Not specified

Employee Monitoring

Not specified

Employee Recognition

Not specified

Remote Support

Not specified

Telephony

Not specified

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