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What is TCG InControl?

Our range of diverse modules equips us to address your technological challenges with a broad spectrum of solutions. Utilizing these modules allows you to save on costs, speed up your time-to-market, and improve quality, thereby empowering you to achieve more while using fewer resources. Chatfield serves a variety of clients, from small and medium-sized businesses to large corporations, including those within the Fortune 1000 and Fortune 100. Given the substantial responsibilities these clients hold towards millions of customers and shareholders, they expect timely project delivery that adheres to budget constraints, all while maintaining a strong emphasis on quality and security—standards that TCG consistently upholds. Our expertise encompasses a wide array of fields, from manufacturing automation software to initiatives focused on bolstering online public presence and creating employee training applications, providing us with the essential tools and experience to meet our obligations effectively. Over the past decade, The Chatfield Group has been a reliable partner for clients in various industries such as consumer and business travel, financial services, manufacturing, sports and entertainment, retail, healthcare, call-center operations, and public utilities. This extensive experience highlights our adaptability to different industry requirements, allowing us to forge lasting relationships and establish a reputation for delivering exceptional service. Moreover, our commitment to excellence has made us a trusted name in the technology solutions space.

What is Methodia Utility Suite?

Methodia presents a comprehensive SaaS solution tailored for the management of customer lifecycles and revenue, featuring tools such as Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting. This cutting-edge suite enables utilities to optimize their service offerings, automate the complete order-to-cash workflow, and deliver personalized self-service options that reduce operational expenses while fostering customer loyalty. The Methodia Utility Suite is equipped with flexible modules and portals, which integrate effortlessly with existing IT systems, making catalog management simpler, reducing integration challenges, and speeding up the introduction of new services. By harnessing these innovative features, organizations can not only enhance their service delivery but also improve customer interaction and satisfaction significantly. Furthermore, this adaptability ensures that companies can remain competitive in a rapidly evolving market landscape.

Media

Media

Integrations Supported

Integrations Supported

HubSpot CRM
IBM Maximo Application Suite
Kraken
SAP HANA
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

The Chatfield Group

Date Founded

2001

Company Location

United States

Company Website

www.thechatfieldgroup.com

Company Facts

Organization Name

Methodia

Date Founded

1998

Company Location

United Kingdom

Company Website

www.methodia.com

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Rate Management
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Water
Work Order Management
Workforce Management

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